Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

  • Front. Microsoft - Surface Laptop 4 - 13.5” Touch-Screen – Intel Core i7 - 16GB Memory - 512GB Solid State Drive - Platinum.
  • Alt View 11. Microsoft - Surface Laptop 4 - 13.5” Touch-Screen – Intel Core i7 - 16GB Memory - 512GB Solid State Drive - Platinum.
  • Alt View 12. Microsoft - Surface Laptop 4 - 13.5” Touch-Screen – Intel Core i7 - 16GB Memory - 512GB Solid State Drive - Platinum.
  • Alt View 13. Microsoft - Surface Laptop 4 - 13.5” Touch-Screen – Intel Core i7 - 16GB Memory - 512GB Solid State Drive - Platinum.
  • Alt View 14. Microsoft - Surface Laptop 4 - 13.5” Touch-Screen – Intel Core i7 - 16GB Memory - 512GB Solid State Drive - Platinum.
  • Alt View 15. Microsoft - Surface Laptop 4 - 13.5” Touch-Screen – Intel Core i7 - 16GB Memory - 512GB Solid State Drive - Platinum.
  • Alt View 16. Microsoft - Surface Laptop 4 - 13.5” Touch-Screen – Intel Core i7 - 16GB Memory - 512GB Solid State Drive - Platinum.
  • Alt View 17. Microsoft - Surface Laptop 4 - 13.5” Touch-Screen – Intel Core i7 - 16GB Memory - 512GB Solid State Drive - Platinum.
  • Alt View 18. Microsoft - Surface Laptop 4 - 13.5” Touch-Screen – Intel Core i7 - 16GB Memory - 512GB Solid State Drive - Platinum.
  • Alt View 19. Microsoft - Surface Laptop 4 - 13.5” Touch-Screen – Intel Core i7 - 16GB Memory - 512GB Solid State Drive - Platinum.
  • Surface Laptop 4 Product Options video 0 minutes 15 seconds
  • Surface Laptop 4 - Product Demo video 3 minutes 21 seconds
  • Surface Laptop 4 Product View video 0 minutes 10 seconds
  • Surface Laptop 4 Highlights video 0 minutes 30 seconds
  • Windows 11 Home video 0 minutes 18 seconds

Microsoft - Surface Laptop 4 - 13.5” Touch-Screen – Intel Core i7 - 16GB Memory - 512GB Solid State Drive - Platinum

Model:
5EB-00035
SKU:
6455203
Highly rated by customers for:
Your price for this item is $1,359.99
Clearance
The comparable value price is $1,699.99

Customer reviews

Rating 4.6 out of 5 stars with 224 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers express satisfaction with the Surface Laptop 4's lightweight design, long battery life, and high-quality keyboard. Many appreciate its portability and elegant aesthetics, finding it ideal for both work and travel. The ample RAM is also frequently praised for enabling smooth multitasking. However, some users wish for a greater selection of ports.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 224 reviews

  • Highly recommended!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Very pleased with all aspects! One month in and no issues.

    This review is from Microsoft - Surface Laptop 4 - 13.5” Touch-Screen – Intel Core i7 - 16GB Memory - 512GB Solid State Drive - Ice Blue

    I would recommend this to a friend

  • Great Laptop!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic laptop. It is compatible with docking stations and other Windows devices.

    This review is from Microsoft - Surface Laptop 4 - 13.5” Touch-Screen – Intel Core i7 - 16GB Memory - 512GB Solid State Drive - Sandstone

    I would recommend this to a friend

  • Would buy again

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as anticipated for my daughter's needs in high school.

    This review is from Microsoft - Surface Laptop 4 - 13.5” Touch-Screen – Intel Core i7 - 16GB Memory - 512GB Solid State Drive - Sandstone

    I would recommend this to a friend

  • Surface Review

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Laptop. Use these for all employees who like Windows.

    This review is from Microsoft - Surface Laptop 4 - 13.5” Touch-Screen – Intel Core i7 - 16GB Memory - 512GB Solid State Drive - Matte Black

    I would recommend this to a friend

  • A Great Choice

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A smooth set up for a powerful laptop that rivals any top-of-the-line machine.

    This review is from Microsoft - Surface Laptop 4 - 13.5” Touch-Screen – Intel Core i7 - 16GB Memory - 512GB Solid State Drive - Matte Black

    I would recommend this to a friend

  • Cool laptop

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool computer, but it is very very delicate to fingerprints

    This review is from Microsoft - Surface Laptop 4 - 13.5” Touch-Screen – Intel Core i7 - 16GB Memory - 512GB Solid State Drive - Matte Black

    I would recommend this to a friend

  • surface

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product...didn't open yet. Bought it for the holidays for a family member.

    This review is from Microsoft - Surface Laptop 4 - 13.5” Touch-Screen – Intel Core i7 - 16GB Memory - 512GB Solid State Drive - Matte Black

    I would recommend this to a friend

  • Excellent computer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent computer, light and with speed of development. It is good

    This review is from Microsoft - Surface Laptop 4 - 13.5” Touch-Screen – Intel Core i7 - 16GB Memory - 512GB Solid State Drive - Sandstone

    I would recommend this to a friend

  • surface laptop 4 i7 16G edition

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    thought to be alcantara but it acutually is aluminum cover. though it still feel great

    This review is from Microsoft - Surface Laptop 4 - 13.5” Touch-Screen – Intel Core i7 - 16GB Memory - 512GB Solid State Drive - Sandstone

    I would recommend this to a friend

  • Good service

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop arrived at scheduled time, so far no issue.

    I would recommend this to a friend

  • Love it

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my computer, it is worth every penny that I paid for it

    This review is from Microsoft - Surface Laptop 4 - 13.5” Touch-Screen – Intel Core i7 - 16GB Memory - 512GB Solid State Drive - Ice Blue

    I would recommend this to a friend

  • Surface laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop, got it in a super deal. Good display and sound.

    This review is from Microsoft - Surface Laptop 4 - 13.5” Touch-Screen – Intel Core i7 - 16GB Memory - 512GB Solid State Drive - Matte Black

    I would recommend this to a friend

  • Surface 4

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Luv it. It is quick. I recommwnd this product to all

    This review is from Microsoft - Surface Laptop 4 - 13.5” Touch-Screen – Intel Core i7 - 16GB Memory - 512GB Solid State Drive - Sandstone

    I would recommend this to a friend

  • Surface Laptop Review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Screen, great performance. A bit heavy but easy to get used to.

    This review is from Microsoft - Surface Laptop 4 - 13.5” Touch-Screen – Intel Core i7 - 16GB Memory - 512GB Solid State Drive - Matte Black

    I would recommend this to a friend

  • Great product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good power and features. Bought it for college student.

    This review is from Microsoft - Surface Laptop 4 - 13.5” Touch-Screen – Intel Core i7 - 16GB Memory - 512GB Solid State Drive - Ice Blue

    I would recommend this to a friend

  • Computer

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The top of the screen is discolored but it’s great. We need help getting it looked at and need advise.

    This review is from Microsoft - Surface Laptop 4 - 13.5” Touch-Screen – Intel Core i7 - 16GB Memory - 512GB Solid State Drive - Ice Blue

    I would recommend this to a friend

  • Fanstastic laptop for productivity

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for work and personal use. It feels like a hogh quality machine.

    This review is from Microsoft - Surface Laptop 4 - 13.5” Touch-Screen – Intel Core i7 - 16GB Memory - 512GB Solid State Drive - Matte Black

    I would recommend this to a friend

  • Owner

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect. Nice upgrade from the Surface 3 laptop. Love the Surface.

    I would recommend this to a friend

  • Laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was awesome. I had a great experience with this new laptop.

    I would recommend this to a friend

  • Returned MS laptop for an Hp laptop.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No longer have this laptop. Returned the laptop to Bestbuy and exchanged it for a HP Spectre 360 14.

    This review is from Microsoft - Surface Laptop 4 - 13.5” Touch-Screen – Intel Core i7 - 16GB Memory - 512GB Solid State Drive - Matte Black

    No, I would not recommend this to a friend
Page 10, Showing 181-200 of 224 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2025 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.