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Customer Ratings & Reviews

Your price for this item is $1,699.99

Customer reviews

Rating 4.6 out of 5 stars with 224 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers express satisfaction with the Surface Laptop 4's lightweight design, long battery life, and high-quality keyboard. Many appreciate its portability and elegant aesthetics, finding it ideal for both work and travel. The ample RAM is also frequently praised for enabling smooth multitasking. However, some users wish for a greater selection of ports.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 224 reviews
  • Pros mentioned:
    Speed, Weight

    Rated 4 out of 5 stars

    Microsoft Surface Laptop4

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is light weight and fast. It replaced a MacBook Pro. I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s good

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good I really want it. Love it excite to use. ……..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    trackpad

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    trackpad does not work well but i love the touchscreen aspect of the laptop; its very convenient as a student

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Short notice computer failure

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It replaced an older Surface pro 3 after the SSD failed. With me running CAD this machine has been doing well as well as being used as a backup chart Plotter for my boat. Has plenty of ram and windows 11 is a pleasure to use.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Quick and quiet - Strong option for remote work.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been using this model for a year at work. No problems. Light, quiet, and screen is clear. Reliable model for remote work settings with lots of virtual meetings.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't hold a long charge. The charger is difficult to insert. Keyboard does not light up. Difficult to open. On top of that my saved files are not correct. Not using One Drive because multiple copies of the same file are being save. Disappointed and stressed out with this transition from Surface Pro to the Surface Laptop.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Awesome machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. I upgraded to the laptop from the surface Pro and I’m completely satisfied. I really didn’t use it as a tablet and laptop is so much faster and convenient with all the features accept the tablet conversion function.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a Surface Pro 4 for many years and loved it. This time I decided to go with the laptop version of the Surface, and so far no regrets. Excellent speed (I have the i7, 16gb, 256 HD). Screen is superb and easy to read.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Awesome Sauce

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Laptop is very useful and is very easy and good to use when working and I find it to be easily useable and transportable anywhere I go if you know you know.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Surface laptop 4

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hey can’t give 5 until I have it a while, the surface laptop 1 was a big disappointment as it had battery issues. I’ll know better in a year if that issue is resolved, but as my wife has a version 2 after her version 1 had battery issues too and it’s running fine I’d say the issue is resolved.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 5 out of 5 stars

    Surface 4 is awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd Surface and they are well made and are outstanding laptops. A bit pricy compared to some other small laptops but I believe worth the difference due to features and capabilities.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi – We value when loyal fans like you take the time to leave us a review! We hope it continues to serve you well. Cheers, Erica Surface Customer Care Microsoft

  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Really solid machine.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Sadly for some reason it does not support wireless display... which a laptop 1/3 the cost most likely does... otherwise its a great light weight machine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    WATCH OUT FOR BULGING BATTERY AFTER 12 months!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use these throughout our company and love them and the ability to use a dock that is so easy to connect. BIG ISSUE!!! The battery likes to swell and causes a bowing effect after about 12 months of use. We have had this happen numerous times and Microsoft says its out of warranty. Pretty messed up!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get A Surface Laptop 4

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Surface Laptop. This is my second one. My first one I gave to my daughter when her Mac went belly up. I waited until just after Christmas and bought this as an open box item (Excellent Condition) and saved myself about 400.00. It really is a great personal laptop. The graphics are great, you can watch movies, check email, surf the web and anything you tend to do on a laptop. I highly recommend this Microsoft product.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great little machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Surface Laptop 4, now that I have it working. Had to replace the first one I got with some blue-screen problems. But it's really a great form factor, fast, and suits my purposes.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    light

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ii enjoy it. There was a good deal when I did my purchase. It's light and handy. you can have it where ever you want.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new laptop. I was not sure how I was going to like the Microsoft Surface Pro Laptop but I have no complaints. It’s gorgeous too.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Great compact laptop.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great compact laptop. I opted for this instead of a stronger performing computer because I knew I wanted something I could easy throw in my bag and it would work well.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice laptop nice features including facial recognition. Fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want a PC without all the bloatware that comes with other PC makers, this is the one to get.

    I would recommend this to a friend