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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 202 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are positive about the Surface Laptop 4's large screen size, high-quality build, long battery life, light weight, and strong performance. Many appreciate its touchscreen functionality. However, some customers express concerns regarding the limited RAM and the number of ports available, while opinions on heat generation are divided.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 202 reviews
  • Pros mentioned:
    Build quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product fast reliable. Best build quality on a non mac

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Laptops

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop has worked well so far. It stays charged a long time. I am a little bit disappointed in Microsoft 365.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic laptop. Large screen, very easy to use..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft surface 15"

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far i have no complaints, it runs beautiful and is pretty simple to operate.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Microsoft Surface Laptop 4 (15-Inch)

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great AMD Ryzen 7 processor laptop overall. Haven’t had any issues

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Surface laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new surface laptop! Excellent product, very fast!

    I would recommend this to a friend
  • Pros mentioned:
    Build quality

    Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item works wonderful. The screen is very clear!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Jenn – It’s great to hear that it’s working well for you. We hope you continue to enjoy using your new Surface Laptop 4! Best, Erica Surface Customer Care Microsoft

  • Rated 4 out of 5 stars

    need ports

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    would give more stars if more ports available for usb or even hdmi.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sexy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Completely sexy laptop the only downside is if you let it run out of charge you may or may not get it started again it's called the black screen of death… to care of it though and it's a beautiful sexing machine

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    OK but not worth the price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The performance is good, but very disappointed at the display quality comparing to my Microsoft Surface Pro 6, the color resolution is way less and colors are lighter! also the touch is not as good as advertised.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Couldn't be happier with the 15" screen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new Surface 15" laptop. Super clear screen resolution, boots up quickly and feels very solid but not too heavy. The 15" screen is a huge improvement from my original Surface.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greatest Laptop Ever

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new Microsoft Laptop. It was so easy transferring all from the old laptop. And so much easier to maneuver through. So glad I purchased a new laptop!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop and it works so well with all my work platforms. Haven’t had any delay or connecting issues during meetings. It’s super convenient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop. It is one of the best laptops I have had ever. Highly recommend this for your personal or work needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This version is a big jump and worth the price now

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery life on this version has gotten better and would recommend this for sure. Turns on super-fast and the speakers are loud and clear with Atmos support.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi – We’re thrilled to hear you enjoy Surface Laptop 4's battery life, boot speed, and Dolby Atmos sound. We hope it continues to serve you well. Best, Erica Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Microsoft Surface Laptop/ Daughter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's easy to work with. Using it for lettere writing, excel, standard office apps. No complaints! Totally satisfied with my purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great PC, No Complaints

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Computer, have purchased several of the Surface laptops for colleagues and never had any complaints from any of the users.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big Screen!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far no complaints. I use this mainly for work. Battery life seems to last about half day in use. No issues with speed or anything

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Scientist

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent is helpful and I found what I was looking for. I wish I could get more demons on how to use , and any special features on the computer I bought, plus the use of the surface pen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft surface

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surface the best device ever, I been useing since 6 years ago , now I buy the latest one which the Matt black

    I would recommend this to a friend