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Customer Ratings & Reviews

Your price for this item is $411.99
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The comparable value price is $1,199.99

Customer reviews

Rating 4.6 out of 5 stars with 277 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers are positive about the Surface Laptop 4's fast performance, long battery life, lightweight design, and touchscreen display. They appreciate its portability and find it well-suited for daily tasks. However, some customers express a desire for more ports, citing the need for additional connectivity options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 277 reviews
  • Rated 5 out of 5 stars

    It was a gift!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop was bought for my granddaughter and she loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! It’s so user friendly. My wife is awesome… #grads hoolready

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer for the price. Great service from the salesperson.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with the computer and the service at Best Biy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had the computer for long but so far I’m liking it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good but expensive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good for college students who have a high budget.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Very versatile and great for various functions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop very good computer in terms of today's system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really like the Microsoft laptop. Great for our needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Green product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and worth the money! Better than Apple MacBook

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    PC Speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PC is slower than anticipated, exercising applications such as Quicken.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    WAITING............

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought Geek Squad Dec. 21 to help with setup. What a joke! Have had appointments cancelled 2x. Waiting to see if anyone shows up on the 15th & if they are of any help. Have not been able to connect to e-mail and no help remotely. In fact, was told I am not the owner of my computer. What the h-- is that about? It was not an open box purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the new laptop.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Upgraded from old heavy laptop. This is a dream.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer but doesn’t cover menu colors my daughter wasn’t super happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Workhorse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it! Works great! Wish that the keyboard lit up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer fits my needs very well. It is excellent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My surface pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love ❤️ it's awesome. I can not wait to upgrade

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Laptop 4

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and excellent service from the Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ms

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still getting use to this new computer, but loving it!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Didn’t live up to expectations

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a college student and I use my computer just for school and leisure. It was supposed to be an upgrade from my 2016 macbook pro. However, I found that in the end I preferred my old macbook. The trackpad and the touchscreen wasnt as responsive as I liked. I returned the product.

    No, I would not recommend this to a friend