
Rating 4.6 out of 5 stars with 277 reviews
4.6- Screen Size (62)
- Speed (57)
- Weight (40)
- Ease of use (34)
- Battery Life (31)
- Price (6)
- Ports (3)
Customer Images
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
- Rated 5 out of 5 stars
Happy with purchase
Great laptop. It’s fast and efficient. Sleek design and light weight. Easy to use and navigate where you need to go. Backed by a great company-Microsoft. So happy I chose those over a MacBook.
Posted by ChristyD
- Rated 4 out of 5 stars
Great Laptop, Disappointing Screen Durability
Great laptop - performs well, sleek design, lightweight. However, I've only had the laptop for less than 45 days and I've already noticed a slight crack in the screen. Apparently, this is fairly common between the Surface 3 and Surface 4 laptops. Reaching out to Microsoft for service/replacement. Not eligible for return at Best Buy (most products are given a 15 window for returns).
Posted by bpb202
- Rated 5 out of 5 stars
Perfect everyday laptop
This computer has been perfect for my everyday needs. It is fast, sleek, and a perfect size.
Posted by Pinky
- Rated 4 out of 5 stars
Very nice, but expensive.
Love the laptop. Especially the trackpad. The keyboard was all right, though the color of the plastic looked a bit dated compared to the rest of the design. The hinge is a waitlist design so you can pick it up without lifting the whole laptop. Battery life worked as expected. My only complaints, and the reason I returned it, was that it costs about twice as much as it should for how much hardware is underneath the hood. If I cared enough about design I would have kept it, because it was very nice, I just couldn't justify it with Black Friday and other sales.
Posted by Michael
- Rated 5 out of 5 stars
Best decision
After several years using a Surface Pro 4, upgrading to this Surface Laptop has been the best decision. It suits perfect for my work and personal use. The battery lasts for more than 3 hours working. The startup speed is more than awesome.
Posted by VictorM