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Customer Ratings & Reviews

Your price for this item is $411.99
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Customer reviews

Rating 4.6 out of 5 stars with 277 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers are positive about the Surface Laptop 4's fast performance, long battery life, lightweight design, and touchscreen display. They appreciate its portability and find it well-suited for daily tasks. However, some customers express a desire for more ports, citing the need for additional connectivity options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 277 reviews
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    I love my new Microsoft-Surface Laptop 4

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Microsoft Surface Laptop 4 is easy to use, screen is perfect size, and plenty of storage.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 5 out of 5 stars

    computer to laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very easy to set up from my old computer, light weight, and many new features to learn about

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For my son for school

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son was thrilled with the new laptop. We buy Microsoft brand and have always been happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A solid laptop.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this on open box for my wife who's going into a Master's program. She has no complaints, so therefore I have no complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Laptop

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop. Works great, never have had any issues.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great New Surface Laptop 4

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When we decided to "retire" my wife's Surface Laptop 3 to her business and get a new one, we went with the Microsoft Surface Laptop 4, 15". She was really ready for the bigger screen area, and we really like our other Microsoft products. Disclaimer - I am a Microsoft employee, but not directly in the PC group. Best Buy has great offers that often beat the company store price!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my purposes. It’s a personal laptop that can handle my school work while researching,shopping, watching videos, browsing in general on the internet. Screen is perfectly clear with vivid colors and speakers are surprisingly loud for being on the bottom. It’s sleek and overall a great laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop at a very affordable price. It has Windows 11 installed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Product. Would recommend to any friend and this product is very durable.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Speed

    Rated 5 out of 5 stars

    Another Surface winner!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This AMD based laptop is extremely fast. I love the 15" screen and backlit keyboard.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Speed

    Rated 5 out of 5 stars

    Excellent laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop's speed is excellent and the screen is large and clear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface 4

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop for my mom because she needed a bigger screen for work. So far no complaints.e

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 3 out of 5 stars

    keyboard color

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen, general built r quality are good, notch, but keyboard color is not good. I have not try it

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Weight

    Rated 5 out of 5 stars

    Best hp yet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weigh and fast, absolutely love this HP! The touch screen is amazing as well

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Fun and easy laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use. Has all of the essentials. Fast and fun.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Weight

    Rated 5 out of 5 stars

    Mr.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fully recommend it. Speed is amazing. Very lightweight and fast.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very nice laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been very pleased with the performance and ease of use with this computer!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Speed

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the speed and functionality. Very nice design and I like the screen size

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    …items in stock ready to pickup!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for work. Our regular vendor told me there was nothing available for shipping and no ETA. Best Buy had these in stock. Our need was immediate so I ordered and picked up. Now we are back to work. We use MS Surface Laptops exclusively for remote workers. Solid equipment and performance we can count on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Surface

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new computer! The set up was seamless and the salesperson was friendly and helpful.

    I would recommend this to a friend