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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 277 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers are positive about the Surface Laptop 4's fast performance, long battery life, lightweight design, and touchscreen display. They appreciate its portability and find it well-suited for daily tasks. However, some customers express a desire for more ports, citing the need for additional connectivity options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 277 reviews
  • Rated 5 out of 5 stars

    good computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. I love the quality of this computee.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good computer, light, the function is very easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Laptop Money Can Buy

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down one of the most reliable laptops I've ever purchased.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Weight

    Rated 4 out of 5 stars

    Pleased

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great display. Light weight. Battery performance has been really good and last long.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop for my new office

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was everything it said would be. Simple & user friendly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bullet proof Surface

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just as I had expected from my previous Surface; accessibility, performance and style. This is my second Surface and the only reason I bought this one is because my previous one was too old to sustain any new updates. Ther are the best P/C tablets I’ve worked with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4 and more

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice!!! Would recommend to anyone needing to add a laptop to their family. Children love it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi – Thanks for being a part of our Surface family and recommending it to others. We hope you continue to enjoy using your new Surface Laptop 4. Cheers, Erica Surface Customer Care Microsoft

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent machine!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace annoriginal Surface Book. Original was a great purchase and last several years. It ultimately developed the dreaded swollen battery issue! This one is an Excellent machine- very fast!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Surface

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Surface line. These are fantastic machines. Well worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface 4

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best yet. Best laptop on the market. Hebe owned a 2, 3 and now a 4.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi – Thanks for being a loyal Surface fan; we hope you continue to enjoy using your new Surface Laptop 4! Cheers, Erica Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    GREAT LAPTOP

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop. Would purchase again. Meets our needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new computer. It runs great and loads fast.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Nice laptop

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Surface Laptop 4 and this one has a great sized screen but still keeps a minimal footprint. Only gave it 4 stars as it came with Windows 11 instead of 10. Don't like the menu system in Win11.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great workhouse!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality. Good picture, lightweight, easy set up, even for an old guy. Known for it's durability. Reasonable price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent laptop for work.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop was recommended to us by the IT guy in our firm. I bought it for my wife and she likes it so much I’m going to buy one for myself.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying my tablet! It is fast and flows wonderfully from tab to tab. Easiest set up I have ever done! Great product!!!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Amazing Experience!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was amazing! When I did my research and touch screen-based activities, it makes me wanna go for more!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft Surface

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great. The laptop is easy to use. Good choice for those that need a PC that is older or is slowing down your time online.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 1 out of 5 stars

    Nope

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OMG this thing is a dog. I read some reviews when the SL5 came out saying get this instead - if that's true, YIKES! I have a surface pro 6 (i5/8GB) and it's very similar in perf and has no fan. The build quality is very good, keyboard not as good as SP6. Trackpad good. Sound not great. Screen quality is good. Returned as it was noticably sluggish and battery life not great.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sleek and portable. Does the job!. I will recommend to anyone in need of a laptop that does the job

    I would recommend this to a friend