Customer Ratings & Reviews
- Model:
- 5IM-00024
- |
- SKU:
- 6455195
Customer reviews
Rating 4.6 out of 5 stars with 118 reviews
(118 customer reviews)Rating by feature
- Battery Life4.5
Rating 4.5 out of 5 stars
- Speed4.6
Rating 4.6 out of 5 stars
- Display4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are delighted by the Surface Laptop 4's impressive performance, lightweight design, and beautiful screen. Many appreciate its ease of use and long battery life, while some wish it had more ports. The sleek aesthetics and fast processing speed are frequently praised.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works well! Was able to snag one, and haven’t looked back since.
This review is from Microsoft - Surface Laptop 4 - 15” Touch-Screen – Intel Core i7 – 16GB Memory - 512GB Solid State Drive - Matte Black
I would recommend this to a friendRated 5 out of 5 stars
Nice Computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great computer. Exactly what I was looking for. Highly recommend.
This review is from Microsoft - Surface Laptop 4 - 15” Touch-Screen – Intel Core i7 – 16GB Memory - 512GB Solid State Drive - Matte Black
I would recommend this to a friendRated 4 out of 5 stars
Business User
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am on my 3rd Microsoft laptop. Excellent product would recommend.
This review is from Microsoft - Surface Laptop 4 - 15” Touch-Screen – Intel Core i7 – 16GB Memory - 512GB Solid State Drive - Matte Black
I would recommend this to a friendRated 5 out of 5 stars
Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great high quality product. It works like it should!
This review is from Microsoft - Surface Laptop 4 - 15” Touch-Screen – Intel Core i7 – 16GB Memory - 512GB Solid State Drive - Matte Black
I would recommend this to a friendRated 5 out of 5 stars
Surface Laptop 4
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have been a Surface Fan From the Beginning. Love the product.
This review is from Microsoft - Surface Laptop 4 - 15” Touch-Screen – Intel Core i7 – 16GB Memory - 512GB Solid State Drive - Matte Black
I would recommend this to a friendRated 5 out of 5 stars
excellent
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent laptop of windows 10. Use for remote work
This review is from Microsoft - Surface Laptop 4 - 15” Touch-Screen – Intel Core i7 – 16GB Memory - 512GB Solid State Drive - Matte Black
I would recommend this to a friendRated 5 out of 5 stars
Microsoft laptop 4
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This microsoft laptop works good and I like it very much
This review is from Microsoft - Surface Laptop 4 - 15” Touch-Screen – Intel Core i7 – 16GB Memory - 512GB Solid State Drive - Matte Black
I would recommend this to a friendRated 5 out of 5 stars
Surface Laptop
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very smooth product. Love everything about this Surface Laptop
I would recommend this to a friendRated 4 out of 5 stars
MS Surface Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good laptop for home and personal. Meets all needs
I would recommend this to a friendRated 3 out of 5 stars
At least the touchpad works!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased 2 Dell computers before this of the Dell Computers we purchased had to be returned for the same touchpad issue and we got this. So far it is ok. At least the touchpad works!!
This review is from Microsoft - Surface Laptop 4 - 15” Touch-Screen – Intel Core i7 – 16GB Memory - 512GB Solid State Drive - Matte Black
I would recommend this to a friendRated 2 out of 5 stars
Charging problem
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this for my son to use in college. The first 2 weeks all was well but now my son is experiencing difficulty getting the laptop to charge. The charger has to be in just the right position to keep charging. The light will flash off and on. He hasn’t had a chance to get it looked at to find out what the problem Is as he is at an out of state college and still getting to know the area. We paid for a nice laptop so he wouldn’t have this problem while he is so far away from home. Very disappointed
This review is from Microsoft - Surface Laptop 4 - 15” Touch-Screen – Intel Core i7 – 16GB Memory - 512GB Solid State Drive - Matte Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Disappointed MS Surace Fan.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been a major Microsoft Surface fan. Been using surface since Surface Pro 3. I work in IT and do all the purchasing. I have purchased and managed 100s of Surace Pros. Recently I decided to purchase a Surface Laptop for personal use. First one worked great but had a dead digitizer(touch screen) out of the box. Working in IT i know thing just break sometimes. I gave it a week as i loved the laptop and dont use touch screen often....but for that price it should work and I returned it. Second laptop on first day started blue screening. Tried everything, reset to factory and same issue. After some reading it seems others had this issue. Needed this laptop to work on a project and spent 7 days doing support and returns that i should have apwnt on my project. Ended up switching brands and not sure I will ever use Microsoft hardware again. Sad as I've spent 100s of thousands of dollars on their hardware and was a huge fan and now I question their QC and just extremely disappointed.
This review is from Microsoft - Surface Laptop 4 - 15” Touch-Screen – Intel Core i7 – 16GB Memory - 512GB Solid State Drive - Matte Black
No, I would not recommend this to a friendRated 3 out of 5 stars
Surface 4
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Screen fluttered, backlit keyboard wouldn't stay lit. Returned to retailer.
This review is from Microsoft - Surface Laptop 4 - 15” Touch-Screen – Intel Core i7 – 16GB Memory - 512GB Solid State Drive - Matte Black
No, I would not recommend this to a friendRated 3 out of 5 stars
mike
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have not had enough time to explore computer completly
This review is from Microsoft - Surface Laptop 4 - 15” Touch-Screen – Intel Core i7 – 16GB Memory - 512GB Solid State Drive - Matte Black
I would recommend this to a friendRated 2 out of 5 stars
Unfortunate Dud
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great looking computer. Only had this computer for 1 month and when I turned it on the 4th time , a black screen was displayed. There was a hardware issue but Best Buy resolved my issue satisfactorily.
This review is from Microsoft - Surface Laptop 4 - 15” Touch-Screen – Intel Core i7 – 16GB Memory - 512GB Solid State Drive - Matte Black
No, I would not recommend this to a friend- Pros mentioned:Performance, Screen size
Rated 5 out of 5 stars
Love my new laptop!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Came in perfect condition! Love my new laptop its so fast and great screen quality.
This review is from Microsoft - Surface Laptop 4 - 15” Touch-Screen – Intel Core i7 – 16GB Memory - 512GB Solid State Drive - Matte Black
I would recommend this to a friend - Cons mentioned:Ports
Rated 2 out of 5 stars
USB-C port failed after a few weeks
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Surface Laptop 4 comes with only one USB-A port and one USB-C port. I was prepared to accept this awkward limitation, but the USB-C port failed completely after just a few weeks. (Yes, the USB-C devices I am using work fine on other computers, and I reinstalled and updated the USB drivers.)
This review is from Microsoft - Surface Laptop 4 - 15” Touch-Screen – Intel Core i7 – 16GB Memory - 512GB Solid State Drive - Matte Black
No, I would not recommend this to a friend Rated 1 out of 5 stars
Surface laptop 4
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Screen time is limited to 4 hours. Very disappointed
No, I would not recommend this to a friend