Customer Ratings & Reviews
- Model:
- 5W6-00001
- SKU:
- 6455201
Rating by feature
- Battery Life
Rating 4.6 out of 5 stars
- Speed
Rating 4.6 out of 5 stars
- Display
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the Surface Laptop 4's large screen size, high-quality build, long battery life, light weight, and strong performance. Many appreciate its touchscreen functionality. However, some customers express concerns regarding the limited RAM and the number of ports available, while opinions on heat generation are divided.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Battery life, Screen sizeCons mentioned:Heat
Great quality, perfect for remote/WFH
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid battery life worked for 12 hours straight without having to charge - doesn’t get too hot like my apple used to.. camera + mic are quality enough to work from home. Slim and not too bulky, I’m glad I went with the laptop I did. I think 13 inches would be too small for me but the 15 inch seems to be just right.
I would recommend this to a friend - Pros mentioned:Processor speedCons mentioned:Heat
Well build, high quality laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture is great! Laptop don't get hot. Application run fast.
I would recommend this to a friend - Pros mentioned:Battery life, Build quality, Processor speedCons mentioned:Heat, Ram
Perfect for multitasking
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is only my second Microsoft laptop since the surface 2. This laptop deserves the 5 star in all categories except upgrading. The display is flawless with nice touch screen. It handles most tasks except gaming which this in not designed for. At 8GB of RAM I wish it could be upgraded to 16, but for video streaming, web browsing, and office use it is more than enough. It powers up in 15 seconds flat so it is really fast. Size is perfect for travel and home use. It is a bit heavy as most surface products are, but it compensates with a solid build, no need to worry about cracking the bezel. The battery lasts long time under high video demand and multitasking, so far two days is the most I've gotten before charging. The charger connection is an interesting design and magnetic. There are two things I don't like, the fact that it gets quite warm with heavy use and the lack of Ethernet LAN adapter like other laptops with these scpecs bring. Despite that this is the best slim laptop I've owned.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi – Thanks for giving us your honest feedback. We're thrilled that you love its boot speed, touchscreen, and all-day battery life. We hope it continues to serve you well. Best, Erica Surface Customer Care
- Cons mentioned:Heat
Overpriced junk
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is a piece of junk. Runs very hot irrespective of whatever I'm doing on it, and I've had several issues with the operating system being buggy, despite it being updated to the latest version
No, I would not recommend this to a friend