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Customer Ratings & Reviews

  • Front. Microsoft - Surface Laptop 5 - 15” Touch-Screen - Intel Evo Platform Core i7 with 32GB Memory - 1TB SSD (Latest Model) - Black (Metal).
  • Alt View 11. Microsoft - Surface Laptop 5 - 15” Touch-Screen - Intel Evo Platform Core i7 with 32GB Memory - 1TB SSD (Latest Model) - Black (Metal).
  • Alt View 12. Microsoft - Surface Laptop 5 - 15” Touch-Screen - Intel Evo Platform Core i7 with 32GB Memory - 1TB SSD (Latest Model) - Black (Metal).
  • Alt View 13. Microsoft - Surface Laptop 5 - 15” Touch-Screen - Intel Evo Platform Core i7 with 32GB Memory - 1TB SSD (Latest Model) - Black (Metal).
  • Alt View 14. Microsoft - Surface Laptop 5 - 15” Touch-Screen - Intel Evo Platform Core i7 with 32GB Memory - 1TB SSD (Latest Model) - Black (Metal).
  • Alt View 15. Microsoft - Surface Laptop 5 - 15” Touch-Screen - Intel Evo Platform Core i7 with 32GB Memory - 1TB SSD (Latest Model) - Black (Metal).
  • Make multitasking better than ever - at the Best Buy Lab video 1 minutes 08 seconds
  • Microsoft 365 - Apps to Manage the Everyday Video video 0 minutes 30 seconds
  • Microsoft 365 Overview video 0 minutes 30 seconds
  • Windows 11 Home video 1 minutes 51 seconds
  • Surface Laptop 5 Video video 0 minutes 30 seconds

Microsoft - Surface Laptop 5 - 15” Touch-Screen - Intel Evo Platform Core i7 with 32GB Memory - 1TB SSD (Latest Model) - Black (Metal)

Model:
RKL-00001
SKU:
6517646
Your price for this item is $1,900.99
Clearance
The comparable value price is $2,399.99

Customer reviews

Rating 4.8 out of 5 stars with 50 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers regard the Surface Laptop 5 as lightweight and easy to use. They appreciate its compact size and powerful performance. However, some customers have experienced issues with the screen, such as difficulty opening or unfolding it.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 50 reviews

  • Good laptop.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, and very efficient. You can only connect it to two monitors for a total of 3 displays including your laptop just a heads up.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Good everyday Laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Responsive and fast, they work well for the business we use them for. Slim and portable, not really heavy.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    A great Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a good choice - Its fast and easy to run. Love being back on a surface after my dell.

    I would recommend this to a friend

  • Microsoft Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only One USB port not enough, it is hard to open or unfold the Laptop's screen, when folding or closing the laptop. It is not as fast as I was expecting, when multitasking. Otherwise, it is ok.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Surface Laptop 5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, smooth and reliable. I would recommend this computer to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Excelent computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works fine and it is fast. Windows 11 works super fast

    I would recommend this to a friend

  • Top notch laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top notch laptop with plenty of power and memory. Have been using for a month now and everything works as expected.

    I would recommend this to a friend

  • Surface laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop works well and is easy to transport from multiple locations and environments.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Homework is a piece cake

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new laptop. Works well with every project and with a piece of mind

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    2nd surface Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice fast machine. Replaced a 5 year old Surface Pro and this is a nice upgrade.

    I would recommend this to a friend

  • Microsoft Windows 11 Surface computer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is easy use while learning how to work with Windows 11.

    I would recommend this to a friend

  • Purchase upgrade.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new laptop since I had a surface pro3 in which it was outdated. Upgraded to something that would me with space, and since starting in the cyber security field. This did the trick.

    I would recommend this to a friend

  • Surface Laptop 5 - 15” great laptop!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Thought might have been a bit big and heavy coming from a Surface Book, but it is not. Still loving all the features of a Surface with touchscreen.

    I would recommend this to a friend

  • Professional

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this PC. I use it for work. Very compact and powerful. I would recommend this to any professional.

    I would recommend this to a friend

  • Microsof manages their customers against their wil

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new computer operates much like all laptops. Nothing remarkable. Micosoft forced windows 11 on me. I would have preferred to stay with windows 10. So now I have to search around and take training classes to familiarize me with 11. Big inconvenience.

    I would recommend this to a friend

  • Surface

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always had The Surface and Loved them but this time I got The Surface Laptop and I Love it!

    I would recommend this to a friend

  • Worth it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop. Good horsepower for price. I recommend.

    I would recommend this to a friend

  • Great laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use these for all employees. Haven't had any issues really other than the normal stuff you would get on any other laptop.

    I would recommend this to a friend

  • Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use has some great features it’s a great work laptop computer.

    I would recommend this to a friend

  • Perfect fit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is exactly whay my wife wanted in a computer.

    I would recommend this to a friend
Page 2, Showing 21-40 of 50 reviews
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