Customer Ratings & Reviews
- Model:
- 1ZO-00001
- |
- SKU:
- 6428991
Customer reviews
Rating 4.3 out of 5 stars with 558 reviews
(558 customer reviews)Rating by feature
- Battery Life4.3
Rating 4.3 out of 5 stars
- Speed4.2
Rating 4.2 out of 5 stars
- Display4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers praise the Surface Laptop Go's ease of use, compact size, and lightweight design, finding it perfect for portability and everyday tasks. Many appreciate its affordability and touchscreen functionality. However, some users express concerns regarding battery life, performance limitations, and the storage capacity, particularly with the lower RAM configuration.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Size
Rated 5 out of 5 stars
Very nice laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is great for what it is. It’s very user friendly, the screen is small (which I prefer) but vivid, battery life seems adequate. If you are looking for a basic computer to do basic things (browse the internet, email, write papers, etc., I would recommend.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Nicole – Thank you for sharing your experience with your new Surface Laptop Go. We hope it continues to serve you well. Best, Erica Surface Customer Care
Rated 4 out of 5 stars
Recommend
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good affordable. Does the job with school. Only down side, it dies pretty fast. I still think it’s a steal with the price, but just a heads up carry around your charger..
I would recommend this to a friend- Pros mentioned:Weight
Rated 4 out of 5 stars
Easy use
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very light wait makes it easier use with touch screen. No issues battery life takes up to 2 days I use it for my body shop to do estimate
I would recommend this to a friend - Cons mentioned:Storage
Rated 3 out of 5 stars
Surface
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a nice computer doesn’t hold a lot of space when multiple pages are open it freezes we don’t want that
This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 4GB Memory - 64GB eMMC - Platinum
No, I would not recommend this to a friend Rated 5 out of 5 stars
Surface laptop
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop has lasted for two years now, great budget saver as well
This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 4GB Memory - 64GB eMMC - Platinum
I would recommend this to a friend- Pros mentioned:Size, Weight
Rated 5 out of 5 stars
A great little computer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the size and weight of this computer. I worried it would not be robust enough to do the the tasks I use a computer for- zooming with clients, billing insurance, generating statements and email but it works just fine. And the price was fabulous!
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello,
We're thrilled that Surface Laptop Go fits your needs for business. It's great to hear that it's offered a great value for the price, too. Thank you for sharing your experience; we hope you continue to enjoy using your new Surface.
Cheers,
Chuck
Surface Customer Care
- Pros mentioned:Size, Touch screen
Rated 5 out of 5 stars
Excellent laptop for price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is an excellent SLEEK laptop, that almost resembles the Apple MacBook Pro. I love how the laptop is touch screen and small in size.
This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 4GB Memory - 64GB eMMC - Platinum
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Great work horse
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is a work horse. Great batter life, great spee, clean look. Same as the more expensive model except the surface of the keyboard. Microsoft appears to be gunning for Apple.
I would recommend this to a friend Rated 5 out of 5 stars
Surface
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super sleek laptop. It literally does what it is meant to do! Very smooth control no lagging. Love the look considering I was on a budget!
This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 4GB Memory - 64GB eMMC - Platinum
I would recommend this to a friend- Pros mentioned:Size, Weight
Rated 5 out of 5 stars
Perfect size
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted something compact and this fit the bill. Somewhat challenging for me to set up and navigate (given my first laptop), but I'm doing it. I believe I'll be able to conquer it. I like the size and very light weight.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great for school
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Updated from an old Chromebook and it surpasses it in every way. The device is slim fast and portable. The battery lasts for over a days of work when it is in eco mode. Would definitely recommend this product.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Travis,
Thank you for taking the time to recommend the Surface Laptop Go. We are so happy that you are enjoying it, and hope that you continue to enjoy it.
Best,
Katie
Surface Customer Care
- Pros mentioned:Ease of use
Rated 4 out of 5 stars
Cute little laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this little cute laptop. It is easy to store and holds a pretty good amount of battery life. Great for school work
I would recommend this to a friend - Pros mentioned:Size, Speed
Rated 5 out of 5 stars
Wonderful for work
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is the fastest I have ever had the pleasure of using amusing. I purchased this so that I could have a small and quick laptop to use on a regular basis While on the go.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi – It’s wonderful to hear that Surface Go 2 is working well for you. We hope you continue to enjoy using it on the go. Cheers, Erica Surface Customer Care
- Pros mentioned:Size, Speed
Rated 5 out of 5 stars
I totally recommend
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it and it’s thin and light extremely fast I bought this due that my Lipton broke revived it the next day which was amazing due that I use it to work remotely and has all the functions I needed
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Jessy,
We are glad you are enjoying the Surface Laptop Go. It is great to hear that it has all the functions you need for working remotely. Thank you for sharing your experience.
Best,
Katie
Surface Customer Care
Rated 5 out of 5 stars
Amazing work computer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an fantastic budget friendly work computer. It runs many work related tasks wonderfully and the display is great for watching movies and videos.
This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 4GB Memory - 64GB eMMC - Platinum
I would recommend this to a friend- Pros mentioned:Ease of use, Weight
Rated 5 out of 5 stars
Laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great deal and nice looking device. Light weight and easy to use. Purchased the Microsoft office as well. Very handy for my day to day work.
This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 4GB Memory - 64GB eMMC - Platinum
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Remote Learning Hero
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So easy a kid can use it! This has been a remote learning game-changer and puts my HP to shame. I wish it came with a few accessories or something but the laptop works great and easy to setup.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
Thank you for sharing your experience with the Surface Laptop Go. We are glad you are enjoying it and that it has helped with remote learning.
Best,
Katie
Surface Customer Care
Rated 4 out of 5 stars
Portable friendly
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's decent for my needs. Not easy to open but I suppose that can be a good thing.
This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 4GB Memory - 64GB eMMC - Platinum
I would recommend this to a friend- Pros mentioned:Touch screen, Weight
Rated 4 out of 5 stars
microsoft surface go
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice and light...works well .. and stable. Touchscreen but no backlight.. Overall a good everyday machine
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Great for school
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the sleek design and size of this laptop. It’s great for bringing to class and fits well in a backpack or large purse. Only downside is that I can’t find a case that fits it.
I would recommend this to a friend







