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Customer Ratings & Reviews

Your price for this item is $384.99
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The comparable value price is $549.99

Customer reviews

Rating 4.3 out of 5 stars with 558 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.2 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers praise the Surface Laptop Go's ease of use, compact size, and lightweight design, finding it perfect for portability and everyday tasks. Many appreciate its affordability and touchscreen functionality. However, some users express concerns regarding battery life, performance limitations, and the storage capacity, particularly with the lower RAM configuration.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 558 reviews
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect, havent had any issues with it. Clear graphics, great sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Selling agent

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great no complaints at all.Works great no complaints at all. Works great no complaints at all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Me likey

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great affordable laptop Has a very good resolution for streaming shoes ans movies. Surprisingly great speaker audio

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    great laptop

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a MacBook Pro but i bought this for a work from home call center type of job that is not compatible with safari.. the laptop is fast and works great.. I have not used all the features but for the most part it gets the job done.. it also has the feeling of an android compared to an iPhone lol

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love This Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is lightweight, very portable, sleek, and performs beautifully.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent laptop for college student

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works pretty well for basic school needs, however is pretty slow and anything beyond school it doesnt really work well. Good for price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Go

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for what I do at home. I also use it for note taking at work so I don't have to lug around my work issued engineering laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Speed

    Rated 5 out of 5 stars

    Nice laptop for good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a laptop that was good size, had good speed, and did not appear clunky.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased Microsoft Surface laptop to replace old laptop for home use. Was very impressed with speed and ease of use.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Todd – We're glad that you're a fan of Surface Laptop Go's speed and easy functionality. We hope it continues to serve you well. Best, Erica Surface Customer Care Microsoft

  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    TPO

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for the price and light enough to carry

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 1 out of 5 stars

    Terrible

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    don't bother buying this piece of crap. it's an awfully slow, disappointing, and terrible laptop, a complete waste of money. I haven't had it for up to 9 months and it hangs every single time I turn it on. The lagging is ridiculous! I don't even play games or have any apps downloaded, so I don't understand why it can't handle simple tasks! It's a struggle to open anything, laptop is guaranteed to overheat once you start a video call, lags everytime, and webpages take ages to load. Microsoft support is completely unhelpful as well. I absolutely regret buying this laptop and will throw it in the garbage once I can invest in a MacBook.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for light work duty or student. Very portable and light weight

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Go on the Go!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Fast. It does come in Windows S mode if that bothers you. The screen size is a bit smaller than others.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Great, functional laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great lightweight laptop to travel with, and I enjoy it for writing and using the internet. My only gripe is that the magnetic power cable doesn't always register when you plug it into the laptop; it takes a couple tries for it to recognize it sometimes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Compact Laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my laptop! I mainly use it for writing. And it does the job.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Weight

    Rated 5 out of 5 stars

    Microsoft Surface GO

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Size, weight and I’m very happy with it Im glad I purchased this laptop. The price is also a plus.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Surface Laptop Go

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is so small and sleek, with all the features of a larger laptop without all the bulkiness.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Amazing Choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant say enough about this Laptop. Light and Powerful. I buy it for my staff and they just love it!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for sharing your experience with the Surface Laptop Go. We hope that you and your staff continue to love it.

      Best,
      Katie
      Surface Customer Care Microsoft

  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the size of this. It doesnt take up much space and easy to cary around.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Kayla – We're glad that you're a fan of Surface Laptop Go’s size, and portable design. We hope it continues to serve you well. Erica, Microsoft Outreach Team Microsoft

  • Pros mentioned:
    Touch screen, Weight

    Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little laptop, touchscreen, lightweight, great quality

    I would recommend this to a friend