Customer Ratings & Reviews
- Model:
- 1ZO-00001
- SKU:
- 6428991
Rating by feature
- Battery Life
Rating 4.3 out of 5 stars
- Speed
Rating 4.2 out of 5 stars
- Display
Rating 4.5 out of 5 stars
Customers are saying
Customers praise the Surface Laptop Go's ease of use, compact size, and lightweight design, finding it perfect for portability and everyday tasks. Many appreciate its affordability and touchscreen functionality. However, some users express concerns regarding battery life, performance limitations, and the storage capacity, particularly with the lower RAM configuration.
This summary was generated by AI based on customer reviews.
Not great
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not great, wish it was more affordable. Better products out there
No, I would not recommend this to a friend- Pros mentioned:Touch screen
Good if you need something temporary
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was in love with it when I first got it. Ymir was sleek, fast, and loved the touch screen feature. I have had it just a year and for some reason the screen no longer turns on.
No, I would not recommend this to a friend So happy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it verry good perfomance never give anybhard time
I would recommend this to a friendLaptop at home
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for home and family. Works well for home and internet wifi
I would recommend this to a friendSleek & Efficient
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great for my kids and very lightweight. He a good battery life and I love the sleek design.
I would recommend this to a friend- Pros mentioned:Size, Speed
Laptop
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it …………………………………………………………………………………………………………..
I would recommend this to a friend Battery Beware.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery didn't charge after purchase. Exchanged it for another and battery charges fine. Set up was easy and performs good so far. Giving it a 3 because of battery issue.
I would recommend this to a friend- Pros mentioned:Ease of use
Microsoft Surface
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Laptop operates as indicated by the individual who assisted me. A backlit keyboard would have been ideal, however, does not reflect on the product. Set up was easy. Product is great for personal use and entertainment such as movies and games. Satisfied thus far.
I would recommend this to a friend Great quality
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its perfectworks amazing nd its good for gaming as well
I would recommend this to a friend- Cons mentioned:Ram
Not bad
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I heard a lot about the 4 gigs of ram making it laggy and such but I haven’t had any problems, granted I don’t use it to play games. I think it’s just fine as a basic laptop and the premium feel is nice.
I would recommend this to a friend - Pros mentioned:Size
Great
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love it. Perfect size, works well & getting the job done
I would recommend this to a friend - Pros mentioned:Ease of use, Size
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very small and thin. Just what I need in a laptop. Easy to carry.
I would recommend this to a friend - Pros mentioned:Size, Touch screen
Nice!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect size for kids and home use. Touch screen is easy to use as well.
I would recommend this to a friend Laptop
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and always consistent from Best Buy, the reason I always come back!
I would recommend this to a friend- Pros mentioned:Weight
Great Laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop! I use it for school and it works well. Fast response time, sleek, and lightweight. I have had MacBooks in the past an prefer this over them. Great option if you’re looking for a quality laptop compatible with Mac. The only thing I would have done differently is I would have gotten the bigger size with backlighting (just a personal preference).
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi – It's great to hear that Surface Pro 7’s speed and sleek design makes it a good fit for your needs. We hope you continue to enjoy using it. Best, Erica Surface Customer Care
- Pros mentioned:Size, Speed
Good laptop
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sleek and fast. Great laptop that doesn’t take up much space
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi – It's wonderful to hear that its speed and sleek design makes it a good fit for your needs. We hope your new Surface Laptop Go continues to serve you well. Cheers, Erica Surface Customer Care
Better than I was expecting
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchase this laptop as a strictly work from home cheap win 10 machine to remote into work since Mac wouldn’t work at my job — it feels premium and is snappy — I can’t update to win11 because of some work compatibility so I’ve disabled auto update but so far so good I’m really satisfied
I would recommend this to a friendExcellent performance
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing machine, fast, accurate, good battery Life
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Nikolas – We're thrilled that you love the speed, and battery life of your new Surface Laptop Go. We hope you continue to enjoy using it. Cheers, Erica Surface Customer Care
Good
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For light office work, it is a good choice. nice..
I would recommend this to a friendI love this Laptop
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very durable, portable, and easy to use. I love it!
I would recommend this to a friend