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Customer Ratings & Reviews

Your price for this item is $489.99
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The comparable value price is $699.99

Customer reviews

Rating 4.6 out of 5 stars with 2585 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers praise the Surface Laptop Go's ease of use, light weight, and compact size, finding it ideal for portability. Many appreciate the responsive touchscreen and generally positive performance, although some note the fan can be loud at times and the device may get warm. The battery life is also frequently cited as a positive. While storage capacity is a concern for some, others find the price reasonable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 100 Showing 1,981-2,000 of 2,585 reviews
  • Rated 5 out of 5 stars

    Great Computer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer! This computer looks really nice and functions very well for my my needs.

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 3 out of 5 stars

    Not bad. Little expensive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a bad computer. A little expensive for the amount of space and ram. Prone to sticky keys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop at an affordable price, the only thing is the battery life is not as good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SO PLEASED

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this laptop!! It's everything and more I was wanting!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good, well worth the purchase, would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product!! Highly recommend easy set up good quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love the surface pro so much that i bought a second one.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Laptop did not turn on after a year

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop just lasted for an year. The Laptop totally went down and It took $225 for me to retrieve the data from this laptop. The service guy said he cannot do anything on Microsoft Surface Laptop but finally managed to get the data only. And adviced me not to buy the Microsoft Laptop

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft’s MacBook

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks a lot like a MacBook, super light but feels like a premium product, just an overall great computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr Birch

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This will definitely fulfills needs of my family. My son did the research and is it will fulfill our needs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome computer for first time buyers!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for beginners, the only downfall to the computer is it's battery life. The battery drains pretty easily...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is exactly what i needed and had positive experience with Best Buy staff.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    MicroSoft Surface Laptop.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only has one port so I had to invest $50 to gain more ports. Otherwise love everything about this laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid purchase

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality for the money, still going strong. I recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First new laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this so I could work from home. It’s the perfect size and been the best purchase ever.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Mariah – We’re glad you’re enjoying using your new Sandstone Surface Laptop Go to work from home. We hope it continues to serve you well. Erica, Microsoft Outreach Team Microsoft

  • Rated 5 out of 5 stars

    Powerful performance laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very handy, durable, and easy to carry with powerful performance so I got it for my teenager daughter

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Birthday gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my Sons Birthday and he loves it. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop does everything I need it to do and it’s light and small

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a good experience with a knowledgeable employee. Glad I close the laptop I did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine. Does what it's supposed to and connects easily to accessories.

    I would recommend this to a friend