Customer Ratings & Reviews
- Model:
- THH-00024
- |
- SKU:
- 6428998
Customer reviews
Rating 4.6 out of 5 stars with 2585 reviews
(2,585 customer reviews)Rating by feature
- Battery Life4.4
Rating 4.4 out of 5 stars
- Speed4.6
Rating 4.6 out of 5 stars
- Display4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers praise the Surface Laptop Go's ease of use, light weight, and compact size, finding it ideal for portability. Many appreciate the responsive touchscreen and generally positive performance, although some note the fan can be loud at times and the device may get warm. The battery life is also frequently cited as a positive. While storage capacity is a concern for some, others find the price reasonable.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great computer love it. Hate you have to buy Microsoft word. My battery life sucks but not sure if it’s due to doing virtual schooling.
This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 128GB Solid State Drive - Sandstone
I would recommend this to a friendRated 5 out of 5 stars
Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent laptop at an affordable price, the only thing is the battery life is not as good.
I would recommend this to a friendRated 5 out of 5 stars
Great Computer!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great computer! This computer looks really nice and functions very well for my my needs.
This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 128GB Solid State Drive - Sandstone
I would recommend this to a friendRated 5 out of 5 stars
New Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was needing a new laptop to take care of my issues and it is serving those issues.
I would recommend this to a friendRated 5 out of 5 stars
get one now
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.AMAZING!!!! So happy with this purchase, I'm a nursing student and am in love with this compact stylish buy.
This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 128GB Solid State Drive - Sandstone
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello,
We're thrilled that Surface Laptop Go fits your needs for nursing school. Thank you for sharing your experience; we hope you continue to enjoy using your new Surface.
Cheers,
Chuck
Surface Customer Care
Rated 5 out of 5 stars
First new laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this so I could work from home. It’s the perfect size and been the best purchase ever.
This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 128GB Solid State Drive - Sandstone
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Mariah – We’re glad you’re enjoying using your new Sandstone Surface Laptop Go to work from home. We hope it continues to serve you well. Erica, Microsoft Outreach Team
Rated 5 out of 5 stars
Worth the purchase
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop. Wish my mom wanted to keep it so I could steal it from time to time
I would recommend this to a friendRated 5 out of 5 stars
Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My previous laptop was bigger and this one seems to be a better fit for my use.
I would recommend this to a friendRated 5 out of 5 stars
Student requirement
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No complaints yet. My child has been using it for summer school program.
I would recommend this to a friendRated 5 out of 5 stars
LOVE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love love love this laptop! I also have a MacBook and love both but this one definitely tops it!!
This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 128GB Solid State Drive - Sandstone
I would recommend this to a friendRated 5 out of 5 stars
Best laptop ever
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my laptop and its features.The Customer Service rep was excellent.I am so glad i bought this laptop.
This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 128GB Solid State Drive - Sandstone
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello,
We're glad that you purchased Surface Laptop Go, too! Thank you for sharing that it's the best laptop ever; we hope you continue to enjoy using it.
Cheers,
Chuck
Surface Customer Care
Rated 5 out of 5 stars
This laptop is Amazing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got the gold color and I love it , is the perfect size . Is not heavy!
This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 128GB Solid State Drive - Sandstone
I would recommend this to a friendRated 5 out of 5 stars
Surface Laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product is exactly what i needed and had positive experience with Best Buy staff.
I would recommend this to a friendRated 4 out of 5 stars
MicroSoft Surface Laptop.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only has one port so I had to invest $50 to gain more ports. Otherwise love everything about this laptop.
This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 128GB Solid State Drive - Platinum
I would recommend this to a friendRated 5 out of 5 stars
Laptop
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Works super well, fast, beautiful screen, perfect size
This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 128GB Solid State Drive - Sandstone
I would recommend this to a friendRated 5 out of 5 stars
Great customer service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The computer is great. The customer service was fabulous. I will definitely ship there again.
I would recommend this to a friendRated 5 out of 5 stars
Excellent laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had the Microsoft surface pro 4 before but gave it to my sister and got this for myself and I love it!!
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello – Thanks for being a loyal Surface fan; we hope you continue to enjoy using it! Best, Erica Surface Customer Care
Rated 4 out of 5 stars
Great laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop, compact, and easy to use. Unfortunately, only one USB port.
I would recommend this to a friendRated 5 out of 5 stars
Knowledgeable experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had a good experience with a knowledgeable employee. Glad I close the laptop I did.
I would recommend this to a friendRated 5 out of 5 stars
Live it
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wow, does everything i need it to do, nice and fast has plenty storage, love the bluetooth mouse, great
This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 128GB Solid State Drive - Sandstone
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey There,
It is great to hear that you are enjoying the features of the Surface Laptop Go. Thank you for sharing your experience with us. We hope you continue to enjoy it.
Best,
Katie
Surface Customer Care







