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Customer Ratings & Reviews

Your price for this item is $489.99
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The comparable value price is $699.99

Customer reviews

Rating 4.6 out of 5 stars with 2585 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers praise the Surface Laptop Go's ease of use, light weight, and compact size, finding it ideal for portability. Many appreciate the responsive touchscreen and generally positive performance, although some note the fan can be loud at times and the device may get warm. The battery life is also frequently cited as a positive. While storage capacity is a concern for some, others find the price reasonable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 103 Showing 2,041-2,060 of 2,585 reviews
  • Rated 4 out of 5 stars

    Microsoft laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommended for college students, portable and very good quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reveiw

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter since they had to be home during school , she is very happy with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Merry Christmas

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what my daughter was looking for. Only problem is that guy named Santa gets all the credit.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Eddie,

      It sounds like Santa did a great job. It is great to hear that your daughter is enjoying the Surface Laptop Go. Thank you for sharing your experience.

      Best,
      Katie
      Surface Customer Care Microsoft

  • Rated 4 out of 5 stars

    Almost perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a very good laptop. The charger connection is really weak in that the cable falls out very easily

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I didn't use it a lot but feels really good. Surprised about the quality for the price point.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Ahsan,

      We're glad that Surface Laptop Go fits your needs and that you're happy with its quality. Thank you for sharing your experience; we hope you continue to enjoy using it.

      Cheers,
      Chuck
      Surface Customer Care Microsoft

  • Rated 4 out of 5 stars

    awesome small laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    runs very smooth. only thing i have trouble with is the finger print thing. for some reason it wont recognize my finger print.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Go for It - Buy IT

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy had the best price for Surface laptops. I found this purchase really value for money and ROI is really amazing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great little number

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only problem was dealing with microsoft S. Hard to get off so I could use my non-microsoft apps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Go Laptop

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your school and want a simple and portable go to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft surface

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best computer in the market. Microsoft never disappoints with their surface line

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice laptop at reasonable price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great, sleek, good screen, webcam video quality could be better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect computer and has great help from the staff in the computer section, as well as geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    P's computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to purchase and pick up. My 13 yr old is having a great time using it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my PC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great PC! I love how compatible it is, light weight with great features!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice laptop with some shortcomings.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, light and compact. Battery life is so-so (5-7 hours). No backlit keyboard is a major bummer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just needed a laptop for work, email, MS Office. Simplicity. Battery seems to run down quickly however.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Touch surface laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as gift abs with a great with touch and speed of ssd , does the job but a little pricey for the specs and no sale

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the purchase. It works as expected. Great for basic usage. Not specifically good for gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service from BB and good performance from my laptop so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The charging cord stopped working but we have one that works.

    I would recommend this to a friend