Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Main Content

Customer Ratings & Reviews

Your price for this item is $489.99
Clearance
The comparable value price is $699.99

Customer reviews

Rating 4.6 out of 5 stars with 2585 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers praise the Surface Laptop Go's ease of use, light weight, and compact size, finding it ideal for portability. Many appreciate the responsive touchscreen and generally positive performance, although some note the fan can be loud at times and the device may get warm. The battery life is also frequently cited as a positive. While storage capacity is a concern for some, others find the price reasonable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 104 Showing 2,061-2,080 of 2,585 reviews
  • Rated 5 out of 5 stars

    Laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves her laptop. She needed her a new laptop for her to be able to finish school

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for sharing this with us. We are thrilled your daughter is loving the Surface Laptop Go.

      Best,
      Katie
      Microsoft Surface Team Microsoft

  • Rated 5 out of 5 stars

    ..

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it………….……… great computer love that it’s touch screen as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for students

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop! It’s small, light, and long lasting. The perfect laptop for school!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi – It's great to hear that it’s a good fit for your needs. We hope it continues to serve you well. Best, Erica Surface Customer Care Microsoft

  • Rated 4 out of 5 stars

    Excellent laptop if you get 8GB Memory

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop for the money. Do not get the 4gb model. 8gb is the lowest you should get for memory.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A solid laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A solid small laptop. My only suggestion would be make the keyboard backlit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    She loves it

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my wife. So far she absolutely loves it. Have had no issues as of yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Investment!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great laptop! Very versatile for use at a desk, on the couch, or in the bed.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi – It's great to hear that Surface Laptop Go is a good fit for your needs. We hope you continue to enjoy using it. Best, Erica Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Love

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery life could stretch farther but other than that it’s perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Laptop. I love it. It just works. And I have to say I am also a Mac owner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Wanted one for a while and finally bought it. So happy I did!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Meets my user needs

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Functional and very affordable. Provides a lot of capability for a reasonable price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not great but definitely not bad

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very decent laptop for everyday and school use. Definitely recommend for school.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello – Thank you for recommending Surface Laptop Go to students! Best, Erica Surface Customer Care Microsoft

  • Rated 4 out of 5 stars

    Good value and build quality

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value laptop but I would spend a little more money and get something else

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and easy to use to frezen I use for my work Its very smooth so nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft - Surface Laptop Go - 12.4" Touch-

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft - Surface Laptop -This product working as i expect really good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love thenproduct

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the product ..second buy in few months This is a great product..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trackpad

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, Trackpad is awesome. Faster boot time but the fingerprint sensor could be better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LAPTOP

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IT WAS A PERFECT GIFT. SHE WILL BENEFIT FROM USING

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer, fantastic display. Only wish would be for a blacklit keyboard

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great compact computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my wife for school, she loves it the compact size is great

    I would recommend this to a friend