Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Main Content

Customer Ratings & Reviews

  • Front. Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 128GB Solid State Drive.
  • Alt View 11. Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 128GB Solid State Drive.
  • Alt View 12. Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 128GB Solid State Drive.
  • Alt View 13. Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 128GB Solid State Drive.
  • Alt View 14. Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 128GB Solid State Drive.
  • Alt View 15. Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 128GB Solid State Drive.
  • Alt View 16. Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 128GB Solid State Drive.
  • Windows Setup Tips video 1 minutes 08 seconds

Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 128GB Solid State Drive - Ice Blue

Model:
THH-00024
SKU:
6428998
Highly rated by customers for:
Your price for this item is $489.99
Clearance
The comparable value price is $699.99

Customer reviews

Rating 4.6 out of 5 stars with 2585 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers praise the Surface Laptop Go's ease of use, light weight, and compact size, finding it ideal for portability. Many appreciate the responsive touchscreen and generally positive performance, although some note the fan can be loud at times and the device may get warm. The battery life is also frequently cited as a positive. While storage capacity is a concern for some, others find the price reasonable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 105 Showing 2,081-2,100 of 2,585 reviews

  • Would recommend

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice laptop but wish it had everything ready though. Time will tell.

    This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 128GB Solid State Drive - Sandstone

    I would recommend this to a friend

  • Recommend

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the product, nice and enjoyable for my first laptop ever!

    I would recommend this to a friend

  • computer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like all what I've bought, and very good service in everything,

    This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 128GB Solid State Drive - Sandstone

    I would recommend this to a friend

  • Perfect for the casual user

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid computer that is a great value for the price. Excellent quality and fun to use!

    This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 128GB Solid State Drive - Sandstone

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Mike – It’s great to hear that your new Sandstone Surface Laptop Go is working well for you. We hope you continue to enjoy using it. Best, Erica Surface Customer Care Microsoft

  • Micro Surface Go

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop it has more capability than my previous laptops

    I would recommend this to a friend

  • Great inexpensive laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well designed laptop with an all aluminum case and great display.

    I would recommend this to a friend

  • Great.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to handle. Soft to touch typing keyboard. So far, so good.

    This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 128GB Solid State Drive - Platinum

    I would recommend this to a friend

  • Nice Laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Computer--My first surface laptop and I'm very impressed.

    I would recommend this to a friend

  • Computer Purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm happy with purchase of new computer! Just lighten on your add's !

    I would recommend this to a friend

  • Back to school gift

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my daughter for college and she is in love with it. No complains!

    This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 128GB Solid State Drive - Platinum

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi – We’re thrilled to hear your daughter is enjoying her new Surface Laptop Go. We hope it continues to serve her well at college. Best, Erica Surface Customer Care Microsoft

  • Great laptop for the cost

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this laptop for my vinyl buisness and it runs perfectly!

    I would recommend this to a friend

  • Great laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop . My daughter 6 years old use it for school . Good size for her . Love it .

    This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 128GB Solid State Drive - Platinum

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for sharing this with us. We are glad your daughter is enjoying the Surface Laptop Go.

      Best,
      Katie
      Microsoft Surface Team Microsoft

  • Nice!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful and compact laptops. Graphis are good also.

    I would recommend this to a friend

  • Excellent laptop

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been using it for more than 6 months and couldn't be happier.

    This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 128GB Solid State Drive - Sandstone

    I would recommend this to a friend

  • Brads new device

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    East to use and many helpful features- love the size and look of the device

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Brad – We're glad that you're a fan of how easy it is to use your new Surface Laptop Go. We hope it continues to serve you well. Cheers, Erica Surface Customer Care Microsoft

  • Average

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop but it’s dies so fast. It goes 90 to 75 just like that.

    This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 128GB Solid State Drive - Sandstone

    I would recommend this to a friend

  • Back to windows

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just started using it…breaking ties. with MacAir. Still use iPhone and iPad

    I would recommend this to a friend

  • Excellent laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light thin great display. The sam is soldered however.

    This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 128GB Solid State Drive - Sandstone

    I would recommend this to a friend

  • Awesome computer.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this computer. Have lots of different brands. Love this one.

    This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 128GB Solid State Drive - Platinum

    I would recommend this to a friend

  • Laptop

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went to Best Buy before purchasing online. Staff was very helpful and the product is amazing

    This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 128GB Solid State Drive - Platinum

    I would recommend this to a friend
Page 105, Showing 2,081-2,100 of 2,585 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2025 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.