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Customer Ratings & Reviews

Your price for this item is $489.99
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The comparable value price is $699.99

Customer reviews

Rating 4.6 out of 5 stars with 2585 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers praise the Surface Laptop Go's ease of use, light weight, and compact size, finding it ideal for portability. Many appreciate the responsive touchscreen and generally positive performance, although some note the fan can be loud at times and the device may get warm. The battery life is also frequently cited as a positive. While storage capacity is a concern for some, others find the price reasonable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 106 Showing 2,101-2,120 of 2,585 reviews
  • Rated 4 out of 5 stars

    Microsoft laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still getting used to functions but do like it. Have to make an appt as have questions. Staff was very good!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fire safety classes

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price it's all I need, I am able to do virtual fire safety classes without a problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great zItem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome purchase value in my opinion. It is exactly what I was looking for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent computer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my niece in Mexico and she loves it works very well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    compact and relaible.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very compact and reliable. I bought it for my 7th-grade daughter's Christmas gift. She loves it. Happy to buy this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for school. Needed an upgrade from.what we had and it does its job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it its great for school. And it is a great device in general.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer - it’s perfect for my needs. It’s fast, small, and works great!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi – It's wonderful to hear that its speed, and compact design make it a good fit for your needs. We hope you continue to enjoy using it. Best, Erica Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase for my wife and she loves it, great value for the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My girlfriend loves the computer this allows for a lot of saved time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far its ok I use it for emails and pay bills im satisfied with my purchase

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 3 out of 5 stars

    Good budget laptop for a child

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect first laptop for an 11 year old! Would recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my daughter for college, she loves it! Great laptop

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Really great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about it EXCEPT the keys are not backlit. There’s no option for it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Salon

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for my needs at my salon and boutique..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect laptop for small business use!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this computer. Overall meets all expectations!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves this laptop. Its very well made.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fine if you dont depend too much on battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is good but the battery is leaving a bit on thr low side

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfect fit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent device - serves the needs of my 9th grader perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Little laptop

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Basic laptop with a premium feel and a few premium features

    I would recommend this to a friend