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Customer Ratings & Reviews

Your price for this item is $489.99
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The comparable value price is $699.99

Customer reviews

Rating 4.6 out of 5 stars with 2585 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers praise the Surface Laptop Go's ease of use, light weight, and compact size, finding it ideal for portability. Many appreciate the responsive touchscreen and generally positive performance, although some note the fan can be loud at times and the device may get warm. The battery life is also frequently cited as a positive. While storage capacity is a concern for some, others find the price reasonable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 109 Showing 2,161-2,180 of 2,585 reviews
  • Rated 5 out of 5 stars

    School Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful laptop. Very handy for school. Easy to carry in backpack.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good experience and buy a good laptop and is beautiful laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good choice for easy to transport Windows Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really lightweight, good battery power. Solid product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pc

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item at an even better price everyone was very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cathy's

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this computer we bought because our home burnt down

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not to Post

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The work was fine and the problem taken care of, I'm just pro keeping service jobs in the country.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop overall! Very satisfied with product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little thing I love my and I brought one for my wife as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Butu

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop. I love it and I wish every body have it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good l recommend for school it can run windows 11

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop. The best one I have gotten so far beside Apple!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as strong as the surface laptop but for the price it gets the job done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my sister for her birthday and she loves it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good laptop. It's what I have been looking for towards my work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HAPPY

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LIKE THE PRODUCT AND IM HAPPY . IT A PLEASURE DOING BUSZ WITH BBY .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface laptop go

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I got this for my son and he loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good great computer for price really satisfied

    I would recommend this to a friend
  • Cons mentioned:
    Fan noise

    Rated 3 out of 5 stars

    No bueno

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fan is loud. My screen keeps freezing & the battery is trash.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi – To keep your Surface performing its best, we recommend updating its software and firmware to the most recent version. You can also visit our website for tips on how to optimize your Surface's battery life: https://aka.ms/AA4r434 Hope that helps, Erica Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    beautiful color, small and super light

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, I love it! Good for students, I highly recommend

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Raissa – Thanks for being a part of our Surface family and recommending Surface Laptop Go to others. We hope it continues to serve you well. Erica, Microsoft Outreach Team Microsoft

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop! Perfect for work and productivity!!!

    I would recommend this to a friend