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Customer Ratings & Reviews

Your price for this item is $489.99
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The comparable value price is $699.99

Customer reviews

Rating 4.6 out of 5 stars with 2585 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers praise the Surface Laptop Go's ease of use, light weight, and compact size, finding it ideal for portability. Many appreciate the responsive touchscreen and generally positive performance, although some note the fan can be loud at times and the device may get warm. The battery life is also frequently cited as a positive. While storage capacity is a concern for some, others find the price reasonable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 115 Showing 2,281-2,300 of 2,585 reviews
  • Rated 5 out of 5 stars

    Great Xmas gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my husband and he loved it!! Highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and great service. This laptop is amazing!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Laptop!! You want be disappointed!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Surface laptop go

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty solid computer for the price. The ram is bit low though, but overall a good computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop was easy to set up. The instructions were customer friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 stars

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! Portable, and does everything I need. Great for school too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really good for an on the go laptop. Specs will do just fine for non heavy tasks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a home laptop and couldn't be happier with it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi – It's great to hear that Surface Laptop Go is a good fit for your needs. We hope it continues to serve you well. Best, Erica Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Awesome laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying my laptop. In store service was very good as well.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Adams,

      Thank you for sharing your experience with us. We are happy to hear that you are enjoying the Surface Laptop Go.

      Best,
      Katie
      Microsoft Surface Team Microsoft

  • Rated 5 out of 5 stars

    Great ultralight laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great on the go full function ultra light laptop!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Work laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife love her laptop she used for her zoom call etc.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi – We’re happy to hear that Surface Pro 7 is a good fit for your wife. We hope it continues to serve her well. Best, Erica Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Good for work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing laptop. I love it. I use this for my personal business.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nive

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptops with faster drive hope my wife enjoy his new toy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because I needed a 2nd laptop. This is awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Surface Laptop Go Review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic product; it’s affordable, durable and easy on the eyes,

    I would recommend this to a friend
  • Cons mentioned:
    Fan noise

    Rated 2 out of 5 stars

    Read this first

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lot of lagging. Very Slow charging after using for 15 minutes sounds like a vacume cleaner when the fan kicks on so annoying overheats easily. Not smooth. Honestly performs like a model that cost half the price.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Dr.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Its the second surface laptop that i buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer for school

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice computer! Good value for daughter going to college

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi – Thanks for sharing! We hope your daughter enjoys her new Ice Blue Surface Laptop Go at college. Best, Erica Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Good Service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable sales person, good service, excellent equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    College Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Laptop for College student durable and reliable product

    I would recommend this to a friend