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Customer Ratings & Reviews

Your price for this item is $489.99
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The comparable value price is $699.99

Customer reviews

Rating 4.6 out of 5 stars with 2585 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers praise the Surface Laptop Go's ease of use, light weight, and compact size, finding it ideal for portability. Many appreciate the responsive touchscreen and generally positive performance, although some note the fan can be loud at times and the device may get warm. The battery life is also frequently cited as a positive. While storage capacity is a concern for some, others find the price reasonable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 116 Showing 2,301-2,320 of 2,585 reviews
  • Rated 5 out of 5 stars

    RETURNED IT FOR AN HP.....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    POWERFUL COMPACT MACHINE....I RETURNED IT FOR AN HP

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Emergency laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My trusty work laptop died and I needed a new one ASAP!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Light and portable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how it's really lightweight and portable. I wish it had more USB ports.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones! Completely worth the money that I spent!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Screen Issues After Half a Year

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After about half a year of use, the laptop developed these ribbon lines from the top to bottom of the screen. I haven’t transported the laptop in a backpack since getting it so I don’t understand where these issues are coming from. Other than that it’s a great laptop

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice one and I liked this because of the features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cute and lightweight and runs great love the xor as qell

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Reccommend the Microsoft Surface

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the surface!! It is lightweight yet powerful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Valentines gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My girlfriend loves it. I got it for a valentines day gift

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I am very happy with my computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My computer is excellent and it arrived before I expected it to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ft

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great hhhhggffgggggvvvd d djjhshvdvscsghhhdhdhdhdd

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the computer, excellent choice. Fast connection

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awsome price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer has windows can do more than a Chromebook.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a gift for my wife. She absolutely loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Idk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good and it’s also a cute color and I like it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just started using. So far good. Recommended by a friend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop. I will recommend this product to a friend.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Gina – Thank you for recommending Surface Laptop Go to others. We hope it continues to serve you well. Cheers, Erica Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Nice!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter likes it very much.... won’t even let me use it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I expected and then some. Sleek. Powerful enough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Surface. Had a great experience buying from Best Buy

    I would recommend this to a friend