Save up to 50% on 3-Day Sale deals.Ends 12/14.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $489.99
Clearance
The comparable value price is $699.99

Customer reviews

Rating 4.6 out of 5 stars with 2585 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers praise the Surface Laptop Go's ease of use, light weight, and compact size, finding it ideal for portability. Many appreciate the responsive touchscreen and generally positive performance, although some note the fan can be loud at times and the device may get warm. The battery life is also frequently cited as a positive. While storage capacity is a concern for some, others find the price reasonable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 2,585 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great laptop

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a very practical computer, easy to carry and I love it because it's tactile, I can navigate and zoom it without using the mouse :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this laptop for over 3 years and it is still running great! It got me through college and personal use, plus I love the color

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 5 out of 5 stars

    10/10!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer! Lightweight, easy to use, great for work and light gaming. Sleek design, holds a good charge, and plentiful storage. Favorite laptop I’ve ever owned.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Baylee – We’re thrilled to hear that Surface Laptop Go is the best laptop you’ve ever owned. We hope you continue to enjoy using it. Best, Erica Surface Customer Care Microsoft

  • Pros mentioned:
    Ease of use, Touch screen, Weight

    Rated 4 out of 5 stars

    Great Laptop

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for my granddaughter for college. She LOVES it. It's very lightweight, easy to you and the touch screen works amazingly. The price was great for the product I got. I would recommend this to everyone.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello John – Thank you for recommending it to others. We’re thrilled your granddaughter loves her new Surface Laptop Go. We hope she continues to enjoy using it. Cheers, Erica Surface Customer Care Microsoft

  • Pros mentioned:
    Ease of use, Speed
    Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    Great laptop

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is easy to use, has quick responses, the screen shows a beautiful picture. The mouse is smooth to the touch for better performance. Best of all your lap doesn't get burned up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Great for School

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went in unsure of what to get. The store associate, Oswaldo, was a great help. I wanted to open up a Best Buy credit card which he suggested we do first before we look into which laptop I should get. He was friendly as well as knowledgeable when it came down to helping me choose a laptop for school. The laptop works great. It has plenty of storage for my documents and allowed me to download a program for my Statistics course. I love that it is not too big or too small. It is slim, so it doesn't take up space in my bag. I am hoping it keeps up for the next 3-4 years.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Speed, Touch screen

    Rated 5 out of 5 stars

    Great Little Laptop

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great compact laptop. It looks good, and is very fast. This is perfect for a traveler or college student. Great keyboard and Touch Screen.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      We're glad that you're enjoying the speed and compact design of your new Surface Laptop Go. Thank you for sharing your experience with it; we hope Surface continues to serve you well.

      Cheers,
      Chuck
      Surface Customer Care Microsoft

  • Pros mentioned:
    Size, Speed, Weight

    Rated 5 out of 5 stars

    Edge

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Edge is perfect for on the go. It’s lightweight and compact to fit in any bag. I use the laptop for school and I do not have any issues with speed or memory.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size, Weight

    Rated 5 out of 5 stars

    Great Laptop

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my sister and she loves it! So lightweight, so portable, and just the perfect size! It’s also touch screen!

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    Great laptop, great battery life!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is blazing fast and has great battery life. The touch screen is super responsive. Overall a great laptop for the price!

    I would recommend this to a friend
  • Pros mentioned:
    Size
    Cons mentioned:
    Storage

    Rated 4 out of 5 stars

    a good upgrade to leave apple

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop was bought to replace my dying apple, after a decade of only apple, Microsoft surface laptop kept coming up in my research. Size, it seems appropriate sized for me I used it for research , personal business, and pleasure. I think I over estimated how much I could save off of it. I think I have 50 files on it and it seems to already be 40% full. It bothers me that there is only one usb port, I don't care much for cd's so it does not bother me that there is no insert for it. I would buy this laptop again, just with bigger memory,

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi – Thanks for giving Surface a try, welcome to the family! We appreciate you taking the time to tell us your thoughts. It’s great to hear that it’s working well for you. We hope you continue to enjoy using it. Best, Erica Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great laptop for on the go

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for on the go! I use it for college and personally as well. It’s battery lasts soooo long and the screen play for videos is perfect!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice persoanl computer

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for my basic needs. I use this for personal accounting and other persoanl documents/work. Since owning the battery is still going stron.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Speed, Touch screen

    Rated 5 out of 5 stars

    Microsoft Surface Laptop Go Go

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop is size and strength. My only problem has been with the thumb or finger print on switch. Color touch screen is good and processor fast.

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 4 out of 5 stars

    Very good.

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop. Does everything I need it to do as a student. Only thing is it heats up rather quickly, which might cause some problems in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My first and only

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am absolutely in love with this laptop. It functions great and has so many fun colors. I could have as many browser windows open and not a single malfunction

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great Laptop to Cover All home Computing

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item. Can't wait to purchase a second one of same model for my spouse. Compact, light-weight, and plenty powerful. VERY long life on the battery.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi – It's great to hear that Surface Laptop Go is a good fit for your needs. We hope you continue to enjoy using it. Cheers, Erica Surface Customer Care Microsoft

  • Pros mentioned:
    Size, Touch screen, Weight

    Rated 5 out of 5 stars

    Best laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife! She enjoyed it for school. Perfect size not heavy and touch screen is a plus! Very satisfied best laptop we've owned.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great speed and battery life

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my wife, as her old PC was on its last legs. She loves the speed, portability, and battery life of this awesome Surface laptop.

    I would recommend this to a friend
  • Cons mentioned:
    Fan noise

    Rated 4 out of 5 stars

    Good

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s does everything you need it to do if your a student or using it for business. However after a year the fan can get a little louder. It’s very tolerable.

    I would recommend this to a friend