Customer Ratings & Reviews
- Model:
- THH-00024
- |
- SKU:
- 6428998
Customer reviews
Rating 4.6 out of 5 stars with 2585 reviews
(2,585 customer reviews)Rating by feature
- Battery Life4.4
Rating 4.4 out of 5 stars
- Speed4.6
Rating 4.6 out of 5 stars
- Display4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers praise the Surface Laptop Go's ease of use, light weight, and compact size, finding it ideal for portability. Many appreciate the responsive touchscreen and generally positive performance, although some note the fan can be loud at times and the device may get warm. The battery life is also frequently cited as a positive. While storage capacity is a concern for some, others find the price reasonable.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Poor battery life
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice computer but the battery life is terrible. I have to charge the computer every day even when it’s not in use.
This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 128GB Solid State Drive - Sandstone
No, I would not recommend this to a friendRated 1 out of 5 stars
Dont buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dont buy this its not worth it took mine back for another device causr it only do microsft app u cant even use other browser this suck
This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 128GB Solid State Drive - Sandstone
No, I would not recommend this to a friendRated 1 out of 5 stars
No keyboard backlight or portable charging.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The key board does not back light. 15vdc charging means you will only be able to charge by plunging into a wall outlet. Unlike some other Surface devices.
This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 128GB Solid State Drive - Platinum
No, I would not recommend this to a friendRated 1 out of 5 stars
Small but has problems
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return it and went with a different model. This one glitches when I was on word, and the start button gets way too hot..
This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 128GB Solid State Drive - Sandstone
No, I would not recommend this to a friendRated 1 out of 5 stars
Windows Sign in error
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Windows will not allow you to sign in. I know it's the correct password, and captcha being entered. Had it 2 days, Returned.
No, I would not recommend this to a friendRated 1 out of 5 stars
Worst laptop purchase ever
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased Sep '21, dead Jan '22. Worst computer purchase ever. My kid is very sad. Plugged in and won't turn on.
This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 128GB Solid State Drive - Sandstone
No, I would not recommend this to a friend- Pros mentioned:Ease of use, Weight
Rated 5 out of 5 stars
I’d buy it again.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Has been an excellent computer! Very easy to use and light.
This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 128GB Solid State Drive - Sandstone
I would recommend this to a friend Rated 1 out of 5 stars
Terrible
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Laptop crashed one month past being a year old. Less than one month after warranty expired
No, I would not recommend this to a friendRated 1 out of 5 stars
Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Way too small for the price . Loved the color but not worth it
This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 128GB Solid State Drive - Sandstone
No, I would not recommend this to a friendRated 1 out of 5 stars
Just stop working…
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Computer stop working after just few months… protect it and never drop. Just slowly stop working
This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 128GB Solid State Drive - Sandstone
No, I would not recommend this to a friendRated 1 out of 5 stars
Cathy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was not any better than my chrome book, so I returned it.
This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 128GB Solid State Drive - Sandstone
No, I would not recommend this to a friendRated 1 out of 5 stars
Stop working after 2 months
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stop working after 2 months, won't turn on. I regret not getting geek squad warranty.
This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 128GB Solid State Drive - Sandstone
No, I would not recommend this to a friendRated 1 out of 5 stars
Dissatisfied
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I used this little piece of you know what...maby 6 time's within a year... ow it won't charge or start...
No, I would not recommend this to a friendRated 1 out of 5 stars
Screen dies
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Screen goes dead after a year. Repair guy says not worth repairing. Really these are just desposable?
No, I would not recommend this to a friendRated 1 out of 5 stars
I hate my microsoft surface!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I hate this machine!! I regret buying it and if I could, I would return it and get a chromebook!!!
This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 128GB Solid State Drive - Platinum
No, I would not recommend this to a friendRated 1 out of 5 stars
Disappointment
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not user friendly, I would not have purchased this had I been aware of the product.
No, I would not recommend this to a friendRated 1 out of 5 stars
Overheating
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop overheats too easily. I do not even run that many programs.
No, I would not recommend this to a friendRated 1 out of 5 stars
Laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has already torn up after having it for only three weeks, I am going to make an appointment and bring it in.
No, I would not recommend this to a friend- Pros mentioned:Speed
Rated 5 out of 5 stars
Ms.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent laptop, slim design, super fast and looks great!!
This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 128GB Solid State Drive - Sandstone
I would recommend this to a friend Rated 1 out of 5 stars
Computer too small
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t waste you’re money on this extremely small computer. My 1 year old can play on the computer
This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 128GB Solid State Drive - Sandstone
No, I would not recommend this to a friend