Customer Ratings & Reviews
- Model:
- THH-00024
- SKU:
- 6428998
Rating by feature
- Battery Life
Rating 4.4 out of 5 stars
- Speed
Rating 4.6 out of 5 stars
- Display
Rating 4.6 out of 5 stars
Customers are saying
Customers praise the Surface Laptop Go's ease of use, light weight, and compact size, finding it ideal for portability. Many appreciate the responsive touchscreen and generally positive performance, although some note the fan can be loud at times and the device may get warm. The battery life is also frequently cited as a positive. While storage capacity is a concern for some, others find the price reasonable.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Love my Microsoft Laptop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Easy setup and easy to use. Well made, looks great and very portable. Built to last. Definitely recommended this lap top. I purchased one for my son and he loves it too.
I would recommend this to a friend Not For Me
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn’t like it at all! This computer wasn’t for me so I exchanged it.
No, I would not recommend this to a friendNot worth it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overheated, was slow as soon as I turned it on. Maybe refurbished?
No, I would not recommend this to a friendDOA
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sent to my girlfriend and it never turned on was not able to return on time
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi - Please contact Microsoft Support for assistance here: https://aka.ms/AA4rbq6 Erica, Microsoft Outreach Team
Poor quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not working properly, poor quality.too expensive to
No, I would not recommend this to a friendThe best of all
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It been 4 years now with my laptop Surface go and can assure that did not have any issue with it. It is my day-to-day laptop for work. That was a real best buy laptop.
I would recommend this to a friendBad Product. Take a pass.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pathetic product. Useless. I am so sorry i bought this.
No, I would not recommend this to a friendDo not buy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible laptop it started restarting for no reason after 3 months.
No, I would not recommend this to a friendFrozen screen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps of hanging up on me and was unable to unfroze the screen.
No, I would not recommend this to a friendTerrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Noise, slow, pathtic pixelation…. This is a 90’s laptop style
No, I would not recommend this to a friendDon't bother
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overheated and no longer works just 2 months after we bought it.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi – We're sorry that there's an issue with your Surface. First, we recommend updating its software and firmware to the most recent version. If that doesn't help, please run the Surface Diagnostic Toolkit to diagnose and fix any problems. For more information on the Surface Diagnostic Toolkit, please go here: https://aka.ms/AA4r432 If that doesn't take care of the problem, we recommend that you contact Microsoft Support for assistance here: https://aka.ms/AA4rbq6 Hope that helps, Erica Surface Customer Care
get the base version
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.really expensive get the basic on it’ll save money
No, I would not recommend this to a friendPeter
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing just stinks. Do not buy this. It is a piece of junk.
No, I would not recommend this to a friendDisappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop was not what I expected. I very big let down.
No, I would not recommend this to a friendI don’t see worth to buy this item
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Charger is not working.. I don’t this this is great item
No, I would not recommend this to a friendTerrible Customer Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cracked screen, appalling BestBuy customer service
No, I would not recommend this to a friendWriters
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's definitely not what they talk about this lap top
No, I would not recommend this to a friendOrder 30994773
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wrong replacement part sent, this laptop is used for online school
I would recommend this to a friend- Pros mentioned:Touch screen
Great Laptop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it!! So easy to work on and handle. My son loves using it as well. Especially with the touchscreen. It makes easy for him to use.
I would recommend this to a friend Disappointing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Your staff allowed thieves to purchase this using my card!
No, I would not recommend this to a friend