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Customer Ratings & Reviews

Your price for this item is $489.99
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The comparable value price is $699.99

Customer reviews

Rating 4.6 out of 5 stars with 2585 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers praise the Surface Laptop Go's ease of use, light weight, and compact size, finding it ideal for portability. Many appreciate the responsive touchscreen and generally positive performance, although some note the fan can be loud at times and the device may get warm. The battery life is also frequently cited as a positive. While storage capacity is a concern for some, others find the price reasonable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 130 Showing 2,581-2,585 of 2,585 reviews
  • Rated 2 out of 5 stars

    Dose not consistently sell high quality products.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the two computers I bought doesn’t work. It’s the more exspensive of the two, MacBook. I think There’s a problem with the software. The Lenovo works fine

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    burn out from the laptop charging port useless

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Microsoft Surface laptop from BestBuy new. within the first tree month I started having issues and one day the screen went black. no use. it was taken to best buy for repairs. Then four months later it started to smoke from the charging port. This is a common issue that Microsoft is not addressing and is covering up. I want people to be aware.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 1 out of 5 stars

    Wanted to love this item

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned item. It was really hot while charging and I only had one tab on a web browser open.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 1 out of 5 stars

    do not buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop gets extremely hot and the built in mouse gets jamed

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Changed 3 times

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came and changed 3 times and each time some kind of defect. They may be selling it refurbished as new. 3 times changed and the motor is noisy. first 2 times screen problems

    No, I would not recommend this to a friend