Customer Ratings & Reviews
- Model:
- THH-00024
- SKU:
- 6428998
Rating by feature
- Battery Life
Rating 4.4 out of 5 stars
- Speed
Rating 4.6 out of 5 stars
- Display
Rating 4.6 out of 5 stars
Customers are saying
Customers praise the Surface Laptop Go's ease of use, light weight, and compact size, finding it ideal for portability. Many appreciate the responsive touchscreen and generally positive performance, although some note the fan can be loud at times and the device may get warm. The battery life is also frequently cited as a positive. While storage capacity is a concern for some, others find the price reasonable.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Touch screen, Weight
Love this lightweight Laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great buy it’s touchscreen, lightweight works great. I use it for streaming my Spectrum App as well as a laptop computer. I shopped around !!! Great price! Great buy love i!!! PS I also connect it to my larger monitor & wireless speakers. This is a pink case I have as well.
I would recommend this to a friend The surface laptop
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best laptop , the surface laptop is so excellent choice for everyone and everything
I would recommend this to a friendHappily satisfied
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Processing speed is awesome I don't have a slag time when opening my device. One problem I am experiencing that is bothersome. Is that it doesn't recognize my fingerprint anymore. Although, my phone and all my apps that are operated with a fingerprint work just fine.
I would recommend this to a friendGood Laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When I was looking to get a new laptop, I knew I wanted a surface, I just wasn’t sure which one. This one was in a good price range and was what I needed for what I was planning to do (writing). This laptop is nothing overly special per day, but it’s exactly what I needed.
I would recommend this to a friend- Pros mentioned:Size, Weight
DO NOT PURCHASE!!!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this laptop 5 months ago and I loved it. I was not heavy, compact, and cute. I wanted a reliable laptop for school. After having it for 5 months, the camera on it turned "faulty". The camera works whenever it wants to. I need the camera because whenever I take tests for school my camera needs to be on. I know that I can buy a separate camera but the whole point if I am spending $700+ on a brand new laptop, then I shouldn't have issues. I always have to call Microsoft to see if they can help me fix the issue. They always tell me the same thing reset it, uninstall the camera, scan for hardware changes, etc. I done it all sometimes it works and then sometimes it doesn't. Sadly, I can't return it to Bestbuy because it's been 5 months already and then Microsoft won't take it since I didn't purchase it from them. So I am stuck with this unreliable laptop. It's very frustrating nobody can help me but Don't purchase this please.
No, I would not recommend this to a friend - Pros mentioned:Speed
Amazing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is perfect for going to Uni online. It runs everything I need at a perfect speed. A great dupe of the MacBook for Microsoft users. Love it!
I would recommend this to a friend - Pros mentioned:Weight
Irritating
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t know what it is about this laptop but it refuses to let me add my email to the mail app. I’ve spent the last 45 minutes trying to fix it and no luck. I’ve had no trouble connected my email, on my phone, desktop, or previously laptop. Other than that, it’s a decent laptop, but probably could find something better for the price. I loved the design which is the main reason I went for it. However, no backlit keyboard (which kinda sucks) and the mouse pad just seems funky. What I do like: The weight, screen design, and the look. Think I might return this laptop though.
No, I would not recommend this to a friend - Pros mentioned:Ease of use, Size
Classy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this laptop! Smooth and easy to carry. I definitely recommend this for college students and also good for a work laptop! Great size to put in your bag!
I would recommend this to a friend - Pros mentioned:Ease of use
Beautiful Workhorse
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am IN LOVE with this beautiful work-of-art laptop, which shows what's possible with both form and function are top notch! It's glorious to look at and effortless to work on. I haven't been so happy with a purchase in A LONG LONG TIME!!! And just when you thought things couldn't get any better, I used my new Best Buy credit card and paid it off in short order, which meant I didn't (a) have to come up with the whole purchase price at once, and (b) didn't have to spend anything in interest charges, either. I'd call the whole experience a WIN, WIN, WIN!
I would recommend this to a friend - Pros mentioned:Size, Weight
Compact and nice rose color
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this computer smooth going compact I take on trips. My 1st Microsoft computer great buy.
I would recommend this to a friend Good
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It helps me to be able to make things easier and it is of great help, I definitely recommend it.
I would recommend this to a friend- Pros mentioned:Speed
Perfect !
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s overall a very powerful computer. It’s perfect for any scenario except it doesn’t have a backlit keyboard
I would recommend this to a friend - Pros mentioned:Weight
Love it
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for its price and works really well. It is also light weight which is good
I would recommend this to a friend Would buy again!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had no issues besides the hinges becoming stuck when opening the laptop. It’s great for college and simple gaming.
I would recommend this to a friendLaptop
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the laptop it was in excellent condition Love the fingerprint log in
I would recommend this to a friend- Pros mentioned:Ease of use, Speed
Good PC for school
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my daughter in college. She loves the speed and easy to us.
I would recommend this to a friend - Pros mentioned:Weight
Sleek with room to grow
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm loving my new laptop! Its lightweight yet powerful. It's sleek with room to grow with me and my business.
I would recommend this to a friend - Pros mentioned:Size, Touch screen
Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love it it works good for work and school. I like the size of it. Love the touchscreen on it
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello – We're thrilled that you're enjoying the size and touchscreen of your new Surface Laptop Go. We hope it continues to serve you well. Cheers, Erica Surface Customer Care
- Pros mentioned:Speed, Touch screen
Computer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it and it’s touch screen and fast speed, very pretty picture
I would recommend this to a friend - Pros mentioned:Ease of use
Budget Friendly Laptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this laptop for college and it does everything I need it to. I was able to play light games such as Roblox.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi – It's great to hear that Surface Laptop Go is a good fit for your needs. We hope you continue to enjoy using it. Best, Erica Surface Customer Care
