Customer Ratings & Reviews
- Model:
- THH-00024
- SKU:
- 6428998
Rating by feature
- Battery Life
Rating 4.4 out of 5 stars
- Speed
Rating 4.6 out of 5 stars
- Display
Rating 4.6 out of 5 stars
Customers are saying
Customers praise the Surface Laptop Go's ease of use, light weight, and compact size, finding it ideal for portability. Many appreciate the responsive touchscreen and generally positive performance, although some note the fan can be loud at times and the device may get warm. The battery life is also frequently cited as a positive. While storage capacity is a concern for some, others find the price reasonable.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use, Weight
Can’t go wrong
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop. Light weight, easy to store. I was skeptical of the surface, but it has exceeded my expectations.
I would recommend this to a friend - Cons mentioned:Fan noise
Won’t keep charge or run games without overheating
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The first year I had the laptop, I didn’t use it much. It stayed in the case I bought, but when I started running games (small ones that aren’t usually overtaxing, like minecraft), it wouldn’t stop overheating and overworking the fan. It honestly sounded like it was goung to fly away. The laptop also wouldn’t hold charge for longer than 30-45 minutes depending on my activities. I had to always have it on charge and give it 10-15 minute breaks often to keep it from burning me alive.
No, I would not recommend this to a friend - Pros mentioned:Ease of use, Speed
Perfect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product was easy to set up and use. The quality of the device is an added bonus. I’m very impressed with how fast it moves.
I would recommend this to a friend - Pros mentioned:Ease of use, Speed
Portable, affordable and fun!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far I am really liking this little machine. The processor is fast and I love how portable it is! Screen display is bright and crisp!
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Lisa – We're delighted that you love the speed, graphics, and portable design of your new Sandstone Surface Laptop Go. We hope it continues to serve you well. Erica, Microsoft Outreach Team
- Pros mentioned:Speed, Weight
new laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very good laptop equipped with good software .and proper speed .The laptop it is also very light and perfect to travel on a carry on luggage.
I would recommend this to a friend - Pros mentioned:Ease of use
Rose gold
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent laptop for my girlfriend. She loves the color. Easy to use. Bestbuy had it Instock for an excellent price
I would recommend this to a friend Does the job
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you looking for a not too expensive nor too cheap laptop to use, this is your best bet does the job, programming, youtube, web surfing,does all the job
I would recommend this to a friendReliable laptop
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.. I am using it more than 2.5 years ,noissue no problem runs excellent after a long use Very reliable brand
I would recommend this to a friend- Pros mentioned:Speed
Surface laptopgo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is great, I wouldnt go any smaller though. Has great speed and battery life and display quality is excellent also!
I would recommend this to a friend - Pros mentioned:Speed, Weight
Great Laptop
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the finger print security. Bought for my husband. He loves it. Uses it for work and home. Fast and very light weight!
I would recommend this to a friend - Pros mentioned:Ease of use, Touch screen
Happy customer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for my daughter who is first year in college. She loves the touch screen and the capability to carry it to and from classes.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi – We’re happy to hear that Surface Laptop Go is a great fit for your daughters first year of college. We hope the touchscreen and portable design continues to serve her well. Best, Erica Surface Customer Care
- Pros mentioned:Speed, Weight
Great computer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast! Great for word and excel. Fan does run when playing games. Light weight east to carry around in book bag or tote.
I would recommend this to a friend - Pros mentioned:Size
Perfect for my college student!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with this laptop. My college student is always on the go and it’s the perfect size also very durable and the battery lasts all day
I would recommend this to a friend - Pros mentioned:Weight
Great laptop!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is exactly what I needed. It is lightweight and I can easily carry it in my bag but still powerful and fast. Great buy!
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi – It’s great to hear that your new Sandstone Surface Laptop Go is working well for you. We hope you continue to enjoy using it. Best, Erica Surface Customer Care
- Pros mentioned:Ease of use
Great laptop
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my wife and she loves it, especially the color. Does everything she needs and it's easy to carry around.
I would recommend this to a friend - Pros mentioned:Ease of use, Weight
Good laptop!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A great laptop that is easy to use, lightweight, and easy to travel with. The only downside is the keyboard…it’s not backlit.
I would recommend this to a friend - Pros mentioned:Ease of use
Compact and easy to use
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Compact and easy to use...How to charge well and can get lotta use out of it before you have to plug it back in… Very convenient and easy to store
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello,
Thank you for sharing how much you're enjoying the compact design and convenience of your new Surface Laptop Go. We hope it serves you well.
Cheers,
Chuck
Surface Customer Care
- Pros mentioned:Size, Weight
Great Laptop
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking for a laptop that was light and not too big, and I'm glad that I got myself a laptop that meets my qualification.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Heather – We're thrilled that you love the size, and lightweight design of your Ice Blue Surface Laptop Go. We hope it continues to serve you well. Erica, Microsoft Outreach Team
Great for School
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love what I’ve gotten out of it so far. I needed a low budget, well performing laptop for school and this did just the trick!
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi – It's great to hear that Surface Laptop Go fits your needs for school. We hope it continues to serve you well. Erica, Microsoft Outreach Team
- Pros mentioned:Speed
Great Laptop!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop, majoring in Computer Systems and needed a good reliable windows laptop with all day battery for my coding. Fast and reliable!
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Nick,
Thank you for sharing your thoughts with us. We are happy you are enjoying how fast and reliable the Surface Laptop Go is.
Best,
Katie
Microsoft Surface Team