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Customer Ratings & Reviews

Your price for this item is $489.99
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The comparable value price is $699.99

Customer reviews

Rating 4.6 out of 5 stars with 2585 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers praise the Surface Laptop Go's ease of use, light weight, and compact size, finding it ideal for portability. Many appreciate the responsive touchscreen and generally positive performance, although some note the fan can be loud at times and the device may get warm. The battery life is also frequently cited as a positive. While storage capacity is a concern for some, others find the price reasonable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 2,585 reviews
  • Rated 5 out of 5 stars

    Does the job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you looking for a not too expensive nor too cheap laptop to use, this is your best bet does the job, programming, youtube, web surfing,does all the job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only problem I had was that I had to replace the charger cord, but it's been two years, not bad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase ever

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer. Husband bought this for my birthday and it's great. Haven't had any issues with it.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great laptop!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is exactly what I needed. It is lightweight and I can easily carry it in my bag but still powerful and fast. Great buy!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi – It’s great to hear that your new Sandstone Surface Laptop Go is working well for you. We hope you continue to enjoy using it. Best, Erica Surface Customer Care Microsoft

  • Pros mentioned:
    Touch screen, Weight

    Rated 5 out of 5 stars

    Must Buy

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife loves this laptop, especially it's light weight, sturdy instructions, and touch screen.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 5 out of 5 stars

    Good laptop!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great laptop that is easy to use, lightweight, and easy to travel with. The only downside is the keyboard…it’s not backlit.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great for Students

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed something quick, light, and reliable for nursing school and this laptop is exactly that. I'm a gamer with a custom built PC so I went in with tempered and realistic expectations for the cost. If you're looking for an affordable laptop for on the go use this thing is great, it's small and lightweight. I would've preferred more USB ports but otherwise it's great.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Perfect for my college student!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this laptop. My college student is always on the go and it’s the perfect size also very durable and the battery lasts all day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Surface Laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best laptop ever! From the battery time to the unique color...thank you Microsoft and Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for School

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love what I’ve gotten out of it so far. I needed a low budget, well performing laptop for school and this did just the trick!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi – It's great to hear that Surface Laptop Go fits your needs for school. We hope it continues to serve you well. Erica, Microsoft Outreach Team Microsoft

  • Pros mentioned:
    Size, Weight

    Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a laptop that was light and not too big, and I'm glad that I got myself a laptop that meets my qualification.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Heather – We're thrilled that you love the size, and lightweight design of your Ice Blue Surface Laptop Go. We hope it continues to serve you well. Erica, Microsoft Outreach Team Microsoft

  • Pros mentioned:
    Size, Speed

    Rated 4 out of 5 stars

    Quality in small footprint.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working well to fit all my school work needs. Small machine with the speed needed to complete school assignments without delays.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Beautiful and functional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love my new surface . Beautiful design perfect size and functional just what i need it. Definitely recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    My Surface Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this laptop. This laptop is perfect for college. It's slick looking and a perfect size.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Weight

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for my son. Lightweight, quick and functional. Does everything he needs for school. Definitely recommend this laptop!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi David – We're thrilled that you love the lightweight design and functionality of your new Surface Laptop Go. We hope it continues to serve your son well. Best, Erica Surface Customer Care Microsoft

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, majoring in Computer Systems and needed a good reliable windows laptop with all day battery for my coding. Fast and reliable!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Nick,

      Thank you for sharing your thoughts with us. We are happy you are enjoying how fast and reliable the Surface Laptop Go is.

      Best,
      Katie
      Microsoft Surface Team Microsoft

  • Pros mentioned:
    Ease of use, Touch screen

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it it’s very easy to use great sound quality love that its touch screen aswell. Overall it’s a great computer

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Compact and easy to use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact and easy to use...How to charge well and can get lotta use out of it before you have to plug it back in… Very convenient and easy to store

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      Thank you for sharing how much you're enjoying the compact design and convenience of your new Surface Laptop Go. We hope it serves you well.

      Cheers,
      Chuck
      Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great gift idea! Deal of the day buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a birthday gift for my partner. Love the color and design. I personally love the price and how quickly it was available.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Elijah – It's great to hear that Sandstone Surface Laptop Go was the perfect gift for your partner. We hope they enjoy using it. Best, Erica Surface Customer Care Microsoft

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Microsoft Surface Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the screen clarity for my distance learning teacher I do. My laptop is light weight, keys are so smooth, and the battery life is amazing.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      We're glad that you love using your new Surface Laptop Go for remote learning. Thank you for sharing your experience; we hope you continue to enjoy using it.

      Cheers,
      Chuck
      Surface Customer Care Microsoft