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Customer Ratings & Reviews

Your price for this item is $489.99
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The comparable value price is $699.99

Customer reviews

Rating 4.6 out of 5 stars with 2585 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers praise the Surface Laptop Go's ease of use, light weight, and compact size, finding it ideal for portability. Many appreciate the responsive touchscreen and generally positive performance, although some note the fan can be loud at times and the device may get warm. The battery life is also frequently cited as a positive. While storage capacity is a concern for some, others find the price reasonable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 2,585 reviews
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a little confusing but for the price it’s good !

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    Get it but DO NOT GET THE LOW END MODEL

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great hardware and great specs for the price, But I am warning you now aDo not buy the base line 4gb ram and 64gb of emec storage it’s way to slow for windows. And emec storage is basically a SD card soldered to the mother board. Get the $700 model especially when on sale. Keyboard feels excellent and trackpad does to. Over all I love this laptop!

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Excellent Little Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a business owner on the go, this little laptop is awesome! It's lightweight and way less bulky than daily laptop. It is perfect for those pop up questions that always seem to arise at the most inconvenient time. FYI, i use it for all my business needs when i am on the go, notes, excel, QB's and all the other business stuff i need to achieve to stay on task.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    My Surface Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love my new laptop!! The speed, the ease of use. Just Great!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Just what I was looking for and the price was reasonable.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love this laptop, color is great and love that screen is toughscrren

    I would recommend this to a friend
  • Pros mentioned:
    Size, Weight

    Rated 5 out of 5 stars

    surface touch screen

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is so light and thin. Perfect size and just love it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop would highly recommend. Lightweight and easy to transport.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi – We’re delighted you love the portable design of your new Ice Blue Surface Laptop Go. We hope you continue to enjoy using it. Erica, Microsoft Outreach Team Microsoft

  • Pros mentioned:
    Ease of use, Touch screen

    Rated 5 out of 5 stars

    personal Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and my kids love it for school work. Its touch screen.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    worth every penny

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the Go Pro laptop. I just wish it worked with the microsoft pen which it doesn't and I was told by 3 employees at Best Buy that it would. With that being said I had to return it to get a more expensive laptop that worked with the pen. I love the color and it was very light weight easy to pickup with one hand. Charges really fast with their lightening fast charger. It's worth every penny.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Mrs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely happy with overall performance, size and style.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for students

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product. good battery back up. great keypad. attractive design

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer at a killer price. Small easy to carry and simple to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this computer.. Super easy to use . Battery last a long time too.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Jenny – Thanks for sharing; we hope you continue to enjoy using your new Ice Blue Surface Laptop Go. Erica, Microsoft Outreach Team Microsoft

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    MS Go

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's very nice. Love the rose gold color. It was very easy to setup, walked me through it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Risha,

      Thank you for sharing your experience with your new Surface Laptop Go! It’s wonderful to hear that it was easy to set up and start using. We hope you continue to enjoy using it.

      Cheers,
      Chuck
      Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Nice Find

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this so I could separate my school and work stuff. I have used Mac laptops most of my life, but the Microsoft Go actually isn’t bad. I have thought I might regret my purchase, but I have been pleasantly surprised. It can handle everything I need for school. I thought I would have to take it out of "S" mode, but realized I like it the way it is.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Microsoft Surface Amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Microsoft Laptop! Fast and very study. Love design and price

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Jason – We're thrilled that you love the speed, and durable design of your new Surface Laptop Go. We hope it continues to serve you well. Erica, Microsoft Outreach Team Microsoft

  • Rated 5 out of 5 stars

    Not a mac, but then again. I can take a vacay too!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with this nifty little laptop. I’m a long time Apple fan, and really felt strange bringing this thing home, however is sleek and elegant and truthfully, keeping around 1k more in my pocket I felt pretty good. The windows platform is taking me a little bit to get reacclimatized to, but this is a sweet machine. Give it a go. If you don’t love it, Best Buy always takes it back. I’m hangin onto mine

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Rob,

      Welcome to the Surface family! Thank you for sharing your experience with your new Surface Laptop Go It’s great to hear that it’s working well for you. We hope you continue to enjoy using it.

      Cheers,
      Chuck
      Surface Customer Care Microsoft

  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Surface Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop with new features and easy to use. Very slim and portable.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi – We're delighted that you're enjoying the functionality, and portable design of your new Ice Blue Surface Laptop Go. We hope it continues to serve you well. Cheers, Erica Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Surface go

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop to use for and like the specification.

    I would recommend this to a friend