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Customer Ratings & Reviews

Your price for this item is $489.99
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The comparable value price is $699.99

Customer reviews

Rating 4.6 out of 5 stars with 2585 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers praise the Surface Laptop Go's ease of use, light weight, and compact size, finding it ideal for portability. Many appreciate the responsive touchscreen and generally positive performance, although some note the fan can be loud at times and the device may get warm. The battery life is also frequently cited as a positive. While storage capacity is a concern for some, others find the price reasonable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 2,585 reviews
  • Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    Microsoft - Surface Laptop Go - 12.4" Touch-Screen

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 2 of these laptops on Feb. 21. I was on a rush due to in home and online schooling because of Covid19. This purchase was for my grand daughter's. They love the laptops but I wish I would have researched a little more and bought laptops with more RAM, Storage, better CPU and GPU. Next time.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Speed

    Rated 5 out of 5 stars

    Microsoft Surface

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is awesome. Great speed and perfect size.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love these laptops for the value, very good and simple

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love these laptops for the value, very good and simple

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Computer!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very solid laptop and well built. For only being 8gb of ram (which some say is outdated) it is more than enough speed for home computing (browsing, paying bills, streaming). Really like the screen brightness and clarity. The charger is a bit weird to plug in, but thats about all i can complain about.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Dan – We appreciate you taking the time to tell us your thoughts. We hope it continues to serve you well. Best, Erica Surface Customer Care Microsoft

  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Microsoft Surface Laptop Go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer, small and really great for traveling.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Kory – We're delighted that you love the compact and portable design of your new Surface Laptop Go. We hope you continue to enjoy using it. Cheers, Erica Surface Customer Care Microsoft

  • Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! I just feel like my battery drains so fast

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 4 out of 5 stars

    Great gift

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Easy to use, light weight and perfect for my daughters use

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great for class

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product! Perfect size for school. Cool blue color

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best laptops i’ve ever purchased. I was able to complete my schooling through this laptop with the help of Microsoft. It was super easy to access everything I needed and will definitely buy another Microsoft laptop again.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    laptop go

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast and so simple to use.worth the extra money.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love my laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love love love this laptop! I can run QuickBooks online on it and watch videos of watercolor painting so many things it’s perfect for what I need it for. And this may be a small thing but I love how it opens up with one hand lol . Such a good value for a great laptop!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product and working in good condition. Just as described

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great For Students

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great macbook alternative. Picture quality is excellent

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Buy it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good condition Good for students Cute look Recommend

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    edge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice sleek laptop. quick and responsive good value

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bring everywhere I go nice and compact, good for the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Buy!! A MUST HAVE IN COLLEGE

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for college online courses and it has been performing better than I expected. It was on sale and arrived the next day as stated. A great purchase for myself and my future education. Thank you Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this to replace a Surface Pro 7. Sleek and compact with a sturdy aluminum shell. Long lasting battery life and good screen resolution. Only issue is it needs more USB ports…otherwise it’s a great laptop for spreadsheets, surfing, and everyday daily use

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Good design and lightweight

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small and elegant. very well designed for students.

    I would recommend this to a friend