Customer Ratings & Reviews
- Model:
- THH-00024
- |
- SKU:
- 6428998
Customer reviews
Rating 4.6 out of 5 stars with 2585 reviews
(2,585 customer reviews)Rating by feature
- Battery Life4.4
Rating 4.4 out of 5 stars
- Speed4.6
Rating 4.6 out of 5 stars
- Display4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers praise the Surface Laptop Go's ease of use, light weight, and compact size, finding it ideal for portability. Many appreciate the responsive touchscreen and generally positive performance, although some note the fan can be loud at times and the device may get warm. The battery life is also frequently cited as a positive. While storage capacity is a concern for some, others find the price reasonable.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great Little Laptop
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this laptop. It replaced my old one which was bigger, thicker, and heavier. The keys have a good feel and the screen has a very sharp picture. Battery life is very good. It’s not a fancy one but was very affordable and serves my basic needs perfectly.
This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 128GB Solid State Drive - Platinum
I would recommend this to a friend- Pros mentioned:Speed
Rated 4 out of 5 stars
Good, smaller laptop
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice, smaller & fast laptop. Need to get use to the smaller keys but this is adaptable. Everything about this laptop is top notch except the sound, sometimes having to increase the sound to 100. Video is good and processor speed is great. Glad to have made this purchase.
I would recommend this to a friend Rated 5 out of 5 stars
Excellent for small tasks
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent laptop for older people looking just for web surfing and the occasional Netflix movie to watch while traveling. I imagine this laptop would not be best for gaming but it looks beautiful. Looks will built and does great for normal stuff.
I would recommend this to a friend- Pros mentioned:Size
Rated 5 out of 5 stars
Good Value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works great for the price. I use this as a personal computer and it replaced my 8 year old Dell with it. I like the size and how you can log in with a fingerprint. Sometimes the display will go blank for a second after you log on but it comes back quickly.
This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 128GB Solid State Drive - Sandstone
I would recommend this to a friend Rated 5 out of 5 stars
Suitable for basic needs
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this laptop to do some programming. It gets hot after I code for a few hours. But that’s my fault for not getting a better RAM. This laptop is suitable for everyday needs, not huge workload.
This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 128GB Solid State Drive - Platinum
I would recommend this to a friendRated 4 out of 5 stars
Good for college work
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got it for college classes. Decent price range for the specs without going too expensive. Could do with a bigger memory, 128gb is not enough and fills up fast. Wouldnt recommend for gaming. Only one usb slot. Good for projects and web browsing.
No, I would not recommend this to a friendRated 5 out of 5 stars
Perfect for college.
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for college. I’ve had this laptop for a year now. I use it everyday and it still works like it’s brand new. If you’re looking for a great laptop for school, I highly recommend this one!
This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 128GB Solid State Drive - Sandstone
I would recommend this to a friendRated 5 out of 5 stars
Great laptop for school
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very great laptop for the price. It even included a free windows 11 update which I am loving as the design and UI is clean. The laptop color Ice Blue is very pretty to look at and the mousepad is extremely feels extremely good to the touch.
I would recommend this to a friendRated 5 out of 5 stars
Microsfot scores a 10 with this Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast! Ligt. Solid feeling. Display is very bright, Battery lasts about 5 hours using max screen brightness and plying Master of Magic, using email & web surfing at the same time. Battery lasts longer if you dim the display. This is a great laptop!
This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 128GB Solid State Drive - Sandstone
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi – We appreciate you taking the time to tell us about your thoughts on your new Sandstone Surface Laptop Go. We’re happy you’re enjoying its speed, and display. We hope you continue to enjoy using it. Cheers, Erica Surface Customer Care
- Pros mentioned:Touch screen
Rated 5 out of 5 stars
First impression after 2 weeks usage on a Surface
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Microsoft Surface was a very nice and very user friendly laptop. The integration with the cell phone was fluid and touch screen very productive. Me and my wife really enjoyed this purchase and thinking to bought another laptop may be next year.
I would recommend this to a friend Rated 4 out of 5 stars
Very Good Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The device runs really well. I knew the screen size when I purchased it, but after using the device I would say the screen size is the only reason I did not give it five stars. You basically cannot work on two windows in split screen because it is too small.
I would recommend this to a friend- Pros mentioned:Speed
Rated 5 out of 5 stars
Good basic machine, everything I need
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a quick, on the go laptop for my writing that would run the Windows software I use (Scrivener). Needed it to be compact, reasonably fast for browsing, keyboard with a decent feel. This one checks all the boxes.
This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 128GB Solid State Drive - Platinum
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Awesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Soooo amazing!!!(: I bought for my college the best thing ever I had a Mac laptop and that went good for ten years then I I was like I want to try something new so I got the sand could not be more happier
This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 128GB Solid State Drive - Sandstone
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
It's Pink (ok Sandstone lol)
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am thoroughly enjoying my new laptop! I bought a shell which is light and doesn't weigh it down and keyboard cover. I had a Sony Vaio for about 8yrs which I still use from time to time, but this is an awesome little cute laptop (yes, I am girly girly lol)!
This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 128GB Solid State Drive - Sandstone
I would recommend this to a friend - Pros mentioned:Touch screen
Rated 5 out of 5 stars
Great little laptop!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like my new computer. It is lightweight, appropriate size for my fingers. I love the touch screen except for the fingerprints! All in all I am very happy that I bought it and appreciate all of Tristan's assistance.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Very Happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recently lost my job, and my personal laptop was very old. Afraid to spend too much, the Best Buy credit card was an amazing option for me. Because of this, I was able to purchase a computer that I can enjoy for a long time.
This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 128GB Solid State Drive - Platinum
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Great for lite work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this computer for my 3rd grader for school. It's just enough for him. It does come.in a safe mode that can be disabled. I haven't needed to disable it, though. Great for lite work. Compact, lightweight. Definitely not for heavy duty computer usage.
I would recommend this to a friend - Cons mentioned:Heat
Rated 5 out of 5 stars
Great Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does what it's designed to do. It does tend to get a hot when running too many things due to vent placement but I usually just give it a break or move it around. It's really pretty and sleek and for the size it's still great viewing quality.
This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 128GB Solid State Drive - Sandstone
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love how easy the set up was for this laptop as I completed it following a 13 hour shift. My one complaint is that Microsoft continues to push Bing when Google is a superior search engine. This laptop was purchased as my fun travel computer. It has not disappointed!
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello Shelley,
Thank you for sharing your experience with your new Surface Laptop Go! It’s great to hear that it’s working well for you. We hope you continue to enjoy using it.
Cheers,
Chuck
Surface Customer Care
Rated 4 out of 5 stars
Still getting acquainted
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had trouble getting a Wi-fi connection when I went to a family member's home for a Zoom conference. Ended up having to use my cell phone. I'm still learning about the features. I may end up needing to get a mouse as the touch screen sometimes requires multiple taps. I have access to technical support if needed.
This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 128GB Solid State Drive - Platinum
I would recommend this to a friend







