Customer Ratings & Reviews
- Model:
- THH-00024
- SKU:
- 6428998
Rating by feature
- Battery Life
Rating 4.4 out of 5 stars
- Speed
Rating 4.6 out of 5 stars
- Display
Rating 4.6 out of 5 stars
Customers are saying
Customers praise the Surface Laptop Go's ease of use, light weight, and compact size, finding it ideal for portability. Many appreciate the responsive touchscreen and generally positive performance, although some note the fan can be loud at times and the device may get warm. The battery life is also frequently cited as a positive. While storage capacity is a concern for some, others find the price reasonable.
This summary was generated by AI based on customer reviews.
Great performance but build quality lacking
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I liked everything about this laptop the first few months. It has good performance for the price, decent display, keyboard, and battery life. But in the first year the bluetooth stopped working, one of the keyboard keys became sticky and the thin strip of rubber protecting the bottom had fallen off. For those reasons I wouldn't recommend this to others, but if you do get it make sure and buy the extended warranty.
No, I would not recommend this to a friend- Pros mentioned:Weight
Surface Laptop Go - 12.4" - Ice Blue
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchase this laptop for my daughter that is going to college. She loves it. This is a small lightweight computer that she can carry easily around school. It has everything she needs.
I would recommend this to a friend - Pros mentioned:Weight
Nice for the Price!
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for school. Have not used it outside of that! No complaints. Lightweight and easy to stick in my leather tote for airplane travel!
I would recommend this to a friend Laptop he’s mine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The computer that I got is awesome the sales person that help me picked out the right one to help me do the things that I ask forTo help get the work that I want to get done on the computer
I would recommend this to a friendLaptop review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good laptop starts up fast, love the finger print access gives you additional security, charger is magnetic so avoid contact with metallic objects, holds it's charge well and charges fast, good value for the price
I would recommend this to a friend- Pros mentioned:Size
Beautiful and functional.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this. I am used to the Surface Tablet for work so this transition for my personal computer was easy and smooth. Love the rose gold color, the responsiveness of the keyboard and the size.
I would recommend this to a friend - Pros mentioned:Size
Chromebook
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter really like this laptop. She was having problems with the school laptop and she was getting frustrated with the school laptop that I decide to buy her this laptop. Now she is doing better in school
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
It is great to hear that your daughter is enjoying the Surface Laptop Go. It is awesome that this product is great for all her school needs. Thank you for sharing your experience with us.
Best,
Katie
Surface Customer Care
- Pros mentioned:Touch screen
Awesome laptop
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop! Not really big, but great for an on the go school computer. I absolutely love it, and have had no problems with it. Love the fact that it’s touch screen. I recommend it.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi – It wonderful to hear that Surface Laptop Go’s size, and touchscreen make it a great fit for your school needs. We hope it continues to serve you well. Erica, Microsoft Outreach Team
- Pros mentioned:Size
Surface
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this laptop to carry to and from school and I absolutely love it. It’s the perfect size does exactly what I need it to do and the color tops it off. I would 100% recommend.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi – Thanks for being a part of our Surface family and recommending it to others. We're thrilled that Surface Laptop Go’s portability fits your need for school. We hope it continues to serve you well. Cheers, Erica Surface Customer Care
- Pros mentioned:Speed
Packs A Punch
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is awesome. Lightweight, fast and screen resolution that is jaw-dropping. Because of this, I will switch my whole household to Surface laptops.
I would recommend this to a friend - Pros mentioned:Ease of use
Great laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great little laptop for workingbon the go. I already have had great experience with the Surface products and would recommend for anyone working in a job that involves traveling or field work.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thank you for recommend this product. We are happy to hear you are enjoying the Surface Laptop Go and that it has been easy to travel with.
Best,
Katie
Microsoft Surface Team
- Pros mentioned:Weight
Lightweight laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I went from a Microsoft Surface to this Microsoft laptop. I love how lightweight it is. I still use my 6 year old Surface, but this one is so much better. Love the color too!
I would recommend this to a friend - Pros mentioned:Touch screen
Microsoft Surface Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Light-weight computer that works perfectly for a TV room computer. I’d definitely upgrade to the 365 subscription. The touch screen display also has nice functionality.
I would recommend this to a friend - Pros mentioned:Touch screen
Laptop
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This computer is so awesome! I was looking for an affordable laptop in my price range that was touch screen with a good quality camera and I found it!! Also the rose gold is very pretty!
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Laya – It’s wonderful to hear that your new Sandstone Surface Laptop Go’s camera and touchscreen are a perfect fit for your needs. We hope you continue to enjoy using your new device. Cheers, Erica Surface Customer Care
- Pros mentioned:Size
Great laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop! Does everything I need it to do and is the perfect size. This is great for my work, but I could see how this would be the perfect student laptop too.
I would recommend this to a friend - Pros mentioned:Touch screen
Work laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My little portable laptop worked great for what I needed it for. Very convenient and light-to carry with me on a daily basis. Easy to use with great features. My touch screen i love .
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi – It’s great to hear that your new Ice Blue Surface Laptop Go is working well for you. We hope you continue to enjoy using it. Cheers, Erica Surface Customer Care
- Pros mentioned:Weight
Light weight and Thin
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Microsoft Surface Laptop Go is perfect for travel and evryday at home use. It is lightweight and thin making it easy to find room for in your carry on luggage or a large purse.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi – We're happy to hear you've found the perfect travel companion in your new Sandstone Surface Laptop Go. We hope you continue to enjoy using it. Best, Erica Surface Customer Care
Awesome Purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this laptop for my son because his MacBook was rather outdated. I use this very laptop for work and I enjoy everything about it. Would recommend highly to anyone looking for an upgrade.
I would recommend this to a friend- Pros mentioned:Ease of use
laptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.we didn't need a fancy computer for lots of things, just a basic household one that is easy to use and this one is right on the money. literally for the price and what we use it for.
I would recommend this to a friend Great laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best laptop in price category. I got it on sale for $550 about and at that price you can’t beat it. Great experience except for some thermal throttling but I don’t mind at all
I would recommend this to a friend