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Customer Ratings & Reviews

Your price for this item is $489.99
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The comparable value price is $699.99

Customer reviews

Rating 4.6 out of 5 stars with 2585 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers praise the Surface Laptop Go's ease of use, light weight, and compact size, finding it ideal for portability. Many appreciate the responsive touchscreen and generally positive performance, although some note the fan can be loud at times and the device may get warm. The battery life is also frequently cited as a positive. While storage capacity is a concern for some, others find the price reasonable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 2,585 reviews
  • Rated 5 out of 5 stars

    Excellent computer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer for my daughter for school. It's prefect! It does everything she needs it to do for her schoolwork. Couldn't be happier.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Shannon – We’re glad that Surface Laptop Go is a great fit for your daughter. We hope it continues to serve her well at school. Erica, Microsoft Outreach Team Microsoft

  • Rated 4 out of 5 stars

    Good little laptop!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good little laptop. Bought this laptop for college and he loves it. Works well and the batteries stay charged for a good amount of time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is better than spending $1000 on a limited computer this computer does it all and honestly I wouldn’t go back to anything that is not windows

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very good value for the money.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a good purchase. The ease of Microsoft Surface Laptop makes it a very good purchase. I would highly recommend this laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color and quality of the computer. It’s very easy to use, I’m also loving the fact that it’s touch screen. It does exactly what the description says

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super good !! It work really well for a 600 dollar computer ..the color is super nice.Battery life last days and charges in less than 1 hour

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi – It’s great to hear that your new Ice Blue Surface Laptop Go is working well for you. We hope you continue to enjoy using it. Erica, Microsoft Outreach Team Microsoft

  • Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice laptop, no problems at all really lived up to my expectations! My daughter loves it completely and uses it for school and gaming. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Schooling

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my wife to use for online classes. Perfect and has no issues. Would purchase again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    CHROMEBOOK? Meeeh

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get this instead of a Chromebook! Why settle for a keyboard that doesn't look similar to standard keyboards? GET THIS INSTEAD OF A CHROMEBOOK Why settle for an unfamiliar file management software? GET THIS INSTEAD OF A CHROMEBOOK Why get something that you can't install regular programs on? GET THIS INSTEAD OF A CHROMEBOOK Want a Chromebook? Just install it on this one - and install ONLY Chrome!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Mobile Device

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This portable laptop is a great device to take online courses. It is much better than my iPad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does the job!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely good for streaming! With everything being moved to he internet this laptop would be great for anyone! Nice design!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    None

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy this for my wife she love it so much the battery is lasting very long overall it’s a very good product

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    surface go

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    reliable laptop touch screen is very responsive it would help if the surface laptop came equipped with standard keyboard backlight

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Best value for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer, I run a 3D print shop and I use this machine you keep track of orders and to edit my models before print. I have no complaints

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great replacement choice!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great computer to replace my very broken Microsoft Surface Pro. I enjoy it's small size for portability's sake.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Value Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for basic computing and communicating. Easy to migrate from an old system. Well priced. It comes with virus protection which is ok, but you can only use the limited programs available in their "approved products" store. To get a lot of apps, you have to leave S for safe mode - to which you can not return to download apps. That's the only disadvantage along with of course, you then have to buy a security package as you are then unprotected.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for the money. Lite and fast. Time on full charge is less than advertised, but depends your usage.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Laptop for Students!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop for people on the go. I take this laptop into class daily and it is awesome to use!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing laptop from the inside to the outside. Beautiful keyboard and color scheme. I absolutely love my purchase and would not exchange it for any other laptop.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Angela,

      We're delighted that you love your new Surface Laptop Go. It's fantastic to hear that you're a fan of its design and Ice Blue color, too. Thank you for sharing your experience; we hope you continue to enjoy using it.

      Cheers,
      Chuck
      Surface Customer Care Microsoft

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Impressed

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very impressed with the speed and general functionality of this little laptop. There is nothing better at this price point!

    I would recommend this to a friend