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Customer reviews

Rating 4.6 out of 5 stars with 1618 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers praise the Surface Laptop Go's ease of use, light weight, and compact size, finding it ideal for portability. Many appreciate the responsive touchscreen and generally positive performance, although some note the fan can be loud at times and the device may get warm. The battery life is also frequently cited as a positive. While storage capacity is a concern for some, others find the price reasonable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 1,618 reviews
  • Rated 5 out of 5 stars

    Great value and nice build quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried all the alternatives; ipad, chromebook, macbook but nothing beats windows when you just need a simple productivity laptop. Wife loves it for teaching.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    loyalcustomer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a computer for my son, who's in the military. This computer supplied him with everything he needed and small and light enough to take everywhere and anywhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Laptop at a Reasonable Price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Best Buy tech, Omar Galindo, set up this laptop to be an absolute duplicate of my home desktop--just exactly what I wanted. That is why I rate this computer so highly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly satisfied! I’ve been wanting to get this laptop but keeps on postponing it. Finally got one for my work and boy! What a good purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    coputer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i was selected different computer but good bestbuy assistiance gave me some information about this .THis is the best from my choice.THe price littlebeet high .it OKEY!!!!!!

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 3 out of 5 stars

    Liked size and portability

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Liked the size and portability. Wasn’t happy with battery life. No backlight keyboard. Bottom panel plastic. Can get warm at times.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Bought for School

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer for my brother for school and it works great. Good for doing homework, zoom classes. Does simple tasks for a great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was never a fan of Microsoft and this changed my whole perspective! I love this computer, from the quick responsiveness to the ease of the track pad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The surface laptop is an excellent purchase. We have not had any issues with the device. Great memory. Light weight. Very easy for my grandkids to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is very sleek and slim. Very useful for a to go person. Keyboard feels amazing and screen is indeed vibrant. Laptop is a little small but besides that it was a good purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing laptop!!! The only negative was I had to get out of S mode in order to do what I need to do. Otherwise, I am COMPLETELY happy with my Surface Pro!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Tech featurews

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the device as a pre-wedding gift for my son. He liked it so much, brought and tried it first in his Bachelor's trip.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for the money quick start up with the ssd nice screen and keyboard functions. Build Quality is nice as well feels solid not cheap

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great for me. I love the small size.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Microsoft Surfae Laptop Go. But the salesman gave me some incorrect information about this laptop. I still would have bought it.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 3 out of 5 stars

    Disappointment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s too small, fast BUT it does not upgrade to windows 11, it could be mine but it keeps shutting down the main screen

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft surface laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a Microsoft laptop surface and Envy printer. Excellent Geek Squad elp in transferring date from old computer and explaining new features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally satisfied.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my son for college. It has been a great purchase. I have zero complaints on this product.

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 3 out of 5 stars

    It’s ok for school use

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok seems little slow and gets REALY hot underneath, I sold it to my friend and got a different one unfortunately

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Without The Constant Keyboard Humming, It's Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had bought this product twice. I enjoy using it. I love the way it looks and it's functional. Unfortunately, both times, there have been constant humming noises coming from the keyboard. I don't like the humming noises from the keyboard. I know that the computer and keyboard are trying not to be overheated. But there should be a way where cooling it down with the fans shouldn't make so much noise while doing it. I pray that the maker of this product can remedy this in the future.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Very happy.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The is just what I was looking for and performs well with everything I do. I wish the battery life was better but it’s still ok. Very happy with this purchase.

    I would recommend this to a friend