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Customer reviews

Rating 4.6 out of 5 stars with 1618 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers praise the Surface Laptop Go's ease of use, light weight, and compact size, finding it ideal for portability. Many appreciate the responsive touchscreen and generally positive performance, although some note the fan can be loud at times and the device may get warm. The battery life is also frequently cited as a positive. While storage capacity is a concern for some, others find the price reasonable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 1,618 reviews
  • Rated 5 out of 5 stars

    A good daily use PC

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Build quality is really good. Can be used as business laptop or for college. Not for engineers who seriously need computation power.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop! I'm so glad the sales associate convinced me to get it. It's lightweight, fast, and easy to use for my business.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi – We're thrilled that you love the speed, and lightweight design of your new Surface Laptop Go. We hope it continues to serve you well. Cheers, Erica Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m enjoying this laptop. I just feel the touch screen is kind of useless because I can’t remove the screen. Other than that it’s a great laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase this laptop for a few months now and it is awesome. fast start up time, face login and amazing internet speed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son has been extremely happy with this purchase. He didn’t want to spend double on a MacBook and has no regrets whatsoever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable computer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been a reliable computer for my daughter. She uses it for college, games, social media.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 3rd time I’ve recommended this computer to a relative, it’s perfect for going Back to school, easy to store and use.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Karen – We agree that Surface Laptop Go is a great device to empower students. Thank you for recommending it to your relatives. Cheers, Erica Surface Customer Care Microsoft

  • Rated 4 out of 5 stars

    Greatvalue

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had it long but I love it. It has a nice size screen. Decent all around for the money. It is great for students doing online learning.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer for Work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a perfect computer for my job did not want a desk top or a large screen this is perfect for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed this for my grandson who is starting college in Tulsa. Very easy purchase quick shipping and great communication. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop especially for a student. Has everything you need including fingerprint scanning for easy access to your laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 2 out of 5 stars

    Poor batter life and does not support Microsoft pe

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has poor battery life. It states about 10 hours and lasts about 6. This also does not support the Microsoft Surface pen, even though it has the whiteboard program and will connect to the pet. I did contact Microsoft, and this is where I got the answer that it is the only surface product that does not support the pen.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as a gift for my husband and it’s really great! Just make sure to get a screen protector and a case because it’s really fragile

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice and pretty

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a budget laptop for my aunt. Good price for decent specs. Small in size

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new surface computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good compact laptop. Easily I can handle all my daily routines, such as read the news, watch movies and series, etc

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    MS Surface Go review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is very functional and does all the basic things well. It is especially useful if you need the Microsoft Office suite on this device. It is not, however, as user friendly and does not have the display quality as a similarly priced iPad. Also, the app functions are a bit limited and the S mode for security is clunky. I was advised to turn it off immediately which has helped somewhat. Overall, it meets my needs but do not mistake it for a replacement for an iPad.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent Quality built system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this product as a gift for my wife. The color is really amazing. The only draw back to this laptop system is that the keyboard does not have back light.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Surface Laptop go

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    overall pretty much satisfied, but inability to download apps other than microsoft due to "s mode" is a source of aggravation.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great little laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great lieel laptop with excellent build quality. Not for gaming or high graphic applications but great for general office and student use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great school laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my 7th grader to use at school. So Light to carry in a backpack and battery lasts through the school day.

    I would recommend this to a friend