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Customer reviews

Rating 4.6 out of 5 stars with 1618 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers praise the Surface Laptop Go's ease of use, light weight, and compact size, finding it ideal for portability. Many appreciate the responsive touchscreen and generally positive performance, although some note the fan can be loud at times and the device may get warm. The battery life is also frequently cited as a positive. While storage capacity is a concern for some, others find the price reasonable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 1,618 reviews
  • Rated 5 out of 5 stars

    Best Buy did the right thing.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return the first one after two weeks of us got the dreaded blue screen. They made it right snd let me replace it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd Surface. I have loved them all. From the functionality to the convenance. Would definitely recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Call of Duty Vanguard

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun game--great to play online with friends. I've played several Call of Duty's and this is one of my favorites.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good student laptop.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent screen and keyboard, I do wish the keyboard was backlit. Charger is magnetic which is neat but it falls out too easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this lap top!!! It is perfect and I was able to get it all set up for work in no time

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great little on the good laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    meets all of my "on the go" needs. The battery runs downs faster than I was expecting when unit it not in use. That is annoying, but not a big deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Look at options

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a ok but not easy to set up and not too fast would look at other options before buying this one and on pricy side

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was trying to look for open box but not successful Satisfactory purchase of laptop Microsoft go

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Daughter in college

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is everything we needed for school for my college aged daughter. We will know better after this semester.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Small accounting plus.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a small device that runs windows operating system as thats what quicken needs to run. This did the trick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a Christmas gift. It was well reviewed, and BB online ordering & in store pickup went smooth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product. It’s light, fast and has everything you need in a PC. Video quality is good and the speakers are also good

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Matt – Thanks for sharing! It's wonderful to hear that you enjoy the speed, speakers, and display quality of your Surface Laptop Go. We hope you continue to enjoy using it. Cheers, Erica Surface Customer Care Microsoft

  • Rated 4 out of 5 stars

    Microsoft pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Very efficient for a student. My only flaw is the battery life sucks!! Other than that, it’s a great device and I’m happy with my purchase

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good start

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a Surface 4 and have the screen shaking problem. Decided to just update my Surface and it seems to be going well. It's only been a week so we'll see.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good computer. Just wish it had a little more memory. It has met the needs that I had and my reason for purchasing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for school

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Per my college student. He's loving everything about this laptop, he says it's more college efficient than a Mac.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am satisfied with this product. I did purchase from Best buy a wireless keyboard and mouse to add to the efficiency. I love it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      Thank you for sharing how satisfied you are with your new Surface Laptop Go! It’s great to hear that it’s working well for you. We hope you continue to enjoy using it.

      Cheers,
      Chuck
      Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! Seems like laptops now are nothing but junk. The Surface and the new M1 MacBooks are fantastic.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop for college students

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this laptop for my daughter for her birthday. She is under graduate and using for for her classes. She love this laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Convenient to use

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it! It is fast, touch screen and it has the finger scan option to sign in. It’s just the battery life, it’s draining faster.

    I would recommend this to a friend