Customer Ratings & Reviews
- Model:
- THH-00024
- SKU:
- 6428998
Rating by feature
- Battery Life
Rating 4.4 out of 5 stars
- Speed
Rating 4.6 out of 5 stars
- Display
Rating 4.6 out of 5 stars
Customers are saying
Customers praise the Surface Laptop Go's ease of use, light weight, and compact size, finding it ideal for portability. Many appreciate the responsive touchscreen and generally positive performance, although some note the fan can be loud at times and the device may get warm. The battery life is also frequently cited as a positive. While storage capacity is a concern for some, others find the price reasonable.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Size
Good laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this laptop for my mom, and she loved it , it’s right size and works really good.
I would recommend this to a friend - Pros mentioned:Speed
Small and fast simple search or for movies.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was purchased for my Girlfriend she loves it its small portable and fast. She only uses it for netflix and google search.
I would recommend this to a friend - Pros mentioned:Touch screen
laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have loved this so far! It is such a great purchase for the price! The touch screen is my favorite part!
I would recommend this to a friend - Pros mentioned:Speed
My surface laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well. . Top of the notch product. Speedy..nice screen and color. Everything works it doesn't need anything. I love it.
I would recommend this to a friend Work/school laptop
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Table mode is not very useful. Other than that it is a nice laptop
I would recommend this to a friendgood price
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good quality,easy to setup good quality, good price easy to operate
I would recommend this to a friend- Pros mentioned:Size
Great Versatility
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We absolutely love the size and flexibility of it. We recommend it for anyone who wants something small but not a tablet
I would recommend this to a friend - Pros mentioned:Size
Vey Satisfied
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a greta purchase. I was looking for a small laptop and and this was perfect.
I would recommend this to a friend Outstanding laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very happy with my purchase, It is easy to handle, awesome battery life, camera, microphones and performance.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi – We're delighted that you love the camera, battery life, and performance of your new Ice Blue Surface Laptop Go. We hope you continue to enjoy using it. Best, Erica Surface Customer Care
Great customer service
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome price for an awesome laptop Thanks for the gentlemen who helped me buying it
I would recommend this to a friend- Pros mentioned:Touch screen
My little helper
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Every thing I wanted and then some. Love it! Really enjoying the touch screen.
I would recommend this to a friend Frustrating deal breaker.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop's build quality is the best you will ever get at the 600 (on-sale) price point. The screen isn't as bad as most people make it out to be. The keyboard is great. The touchpad, despite not being glass, feels like a glass trackpad with how smooth and responsive it is. The aluminum palm rest and top lid feels nice, and the plastic bottom isn't too bad. The magnetic charger is great. Now there's a frustrating and disappointing reason I returned this device-- the battery life. It is laughably short when using Zoom. After an hour and a half class, the battery is down to 60. I just think that it is disappointing. In addition, there is this annoying artifact when scrolling. It looks like it's lagging, or otherwise stuttering when scrolling. This is due to a feature of the graphics card called "Panel Self Refresh" intended to save battery life by dynamically altering the refresh rate. It is poorly implemented on surface Laptop go's, as evident with other reviews on reddit and online forums. One can turn this off by downloading the Intel Graphics Command Center from the Microsoft store, going to the System option on the left side, then clicking power tab. You can disable panel self-refresh here. There is also another feature called display power savings that adjusts the brightness, and this machine does it terribly also, resulting in a stuttery change rather than a gradual change. Overall, the hardware is nice, but the battery and software makes this a no go. I returned it and got my money back happily.
No, I would not recommend this to a friend- Pros mentioned:Size
Small, Lightweight, Packs a Punch
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We like the compact and lightweight size of this Surface. Perfect for our needs.
I would recommend this to a friend Excellent
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product Excellent product, great performance for the money spent!
I would recommend this to a friend- Pros mentioned:Ease of use
Really disappointed with performance.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking for something smaller and more portable than my Surface Laptop 2 (that I haphazardly ruined by spilling water on...it was a great laptop and could handle what I gave it). I thought I'd get the same with this with similar specs. I use an external monitor and keyboard for when I need lots of real estate so I thought this could handle spread sheets, word, PDF editing and a bit of multi-tasking. It cannot. It throttles, hesitates horribly, and has issues just catching up - to the point that it needs a vacation. Battery life degraded quickly to where I get maybe 4 hrs if i'm lucky. I have tried to live with it for 9 mos and can't deal anymore. This laptop is fine for portability, surfing online, email, videos, but don't count on it to do anything more complicated - quickly. Such a bummer because I love it's size and how it looks. I just upgraded to a Surface Pro 8 and this GO will GO to Grandma.
No, I would not recommend this to a friend - Pros mentioned:Size
Just what I wanted
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking for something light and small, but fast and durable at the same time. This laptop has been great so far.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello George – Thank you for sharing your experience with Surface Laptop Go! We're delighted that you love the speed and lightweight design. We hope you continue to enjoy using it. Best, Erica Surface Customer Care
- Pros mentioned:Speed
Great purchase
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop, I bought it for college and it was everything I was waiting for, really fast.
I would recommend this to a friend - Pros mentioned:Weight
Surface Laptop Go Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good! It is slick and very light weight, which is perfect for students or someone who is always on the move.
I would recommend this to a friend - Pros mentioned:Ease of use
Perfect slim laptop for light work
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great slim laptop for everyday use. I like that it’s not bulky for just my everyday light computer needs
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Alex – It's great to hear that Surface Laptop Go is a good fit for your needs. We hope you continue to enjoy using it. Cheers, Erica Surface Customer Care
- Pros mentioned:Weight
Basic needs.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome lightweight laptop. It is very convenient for basic usage. Wish it was compatible with a surface pen.
I would recommend this to a friend