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Customer reviews

Rating 4.6 out of 5 stars with 1618 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers praise the Surface Laptop Go's ease of use, light weight, and compact size, finding it ideal for portability. Many appreciate the responsive touchscreen and generally positive performance, although some note the fan can be loud at times and the device may get warm. The battery life is also frequently cited as a positive. While storage capacity is a concern for some, others find the price reasonable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 1,618 reviews
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife love her new laptop so happy I got it for she deserves it thank you Best Buy employees for the help me pick out this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid computer for the everyday user. This computer is not meant for gaming but gets majority of the job done.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Surface go

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer I switched from the new MacBook Air to this and love this computer the only thing that needs work is the battery life

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a perfect purchase. The laptop is beautiful with. Compact size. It has excellent advanced features. I just love it

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Penny – We're delighted that you love your new Surface Laptop Go. It’s wonderful to hear that its compact design makes it a good fit for you. We hope you continue to enjoy using it. Best, Erica Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great for students

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight and responsive. I gave this laptop to a student who is able to do basic video editing on it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Camera quality is ok. Sound is not bad. All around a good laptop for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this as a deal on Black Friday. However, whether it is marked down or not, it’s worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good…

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well…so far do good. This was for a high school student and classes have only been in session for a week. So…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think in store buting was too good Staff was excellamt i love shopping with best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great portable laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop but battery life isn’t great. Aside from that great little computer for on the go

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop but had an issue setting up two family members. The second had to be a guest user which seemed odd. Microsoft support ended helping

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, hold alot of memory. Currently using laptop to create vinyl designs

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    wonderful

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was bought as a Christmas gift for my daughter, and it has been a wonderful computer. It has filled all his needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had some issues with previous laptops. Brought them back and exchanged them with no problems.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my mom as a christmas gift. She loves it and it works well for her. Screen is a little small but you get what you pay for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great computer at a fantastic value it’s easy to use and we be very helpful for my college freshmen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Affordable, Worth buyig for my children's school assignment. Battery life and speed is excellent .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    W product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has worked very well so far and no real issues at the moment about a month in.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 2 out of 5 stars

    Don't let Sales Pitch Confuse the Issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Visited local B-B franchise before the school year started, Interested in a "Travel model, Felt the options presented and from which chose, were too highly pressured by sales rep at Kennewick store, After taking travel model home, decided to return it until had consulted with tech support group at local college, where take classes,

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Decent Device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small and lightweight device. The limited availability of apps and features when in S-Mode. So, not a big fan of S-mode.

    No, I would not recommend this to a friend