Customer Ratings & Reviews
- Model:
- THH-00024
- SKU:
- 6428998
Rating by feature
- Battery Life
Rating 4.4 out of 5 stars
- Speed
Rating 4.6 out of 5 stars
- Display
Rating 4.6 out of 5 stars
Customers are saying
Customers praise the Surface Laptop Go's ease of use, light weight, and compact size, finding it ideal for portability. Many appreciate the responsive touchscreen and generally positive performance, although some note the fan can be loud at times and the device may get warm. The battery life is also frequently cited as a positive. While storage capacity is a concern for some, others find the price reasonable.
This summary was generated by AI based on customer reviews.
My surface laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.very compatible and storage space is excellent...like the features installed on it...
I would recommend this to a friendEfficient From Start to Finish
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very happy with my laptop and Joseph was helpful but not pushy. The whole process took only about 20 minutes.
I would recommend this to a friendGreat
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second one for my kids. Amazing. Microsoft is a great tool for them in high school and the university.
I would recommend this to a friendComputer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We ended up switching for a different color! The store was very helpful with the exchange and gave us no problem!
I would recommend this to a friendVery Good!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. It does what I need it to and it was a fair price. However I do wish that it had some more ports and a backlit keyboard.
I would recommend this to a friendmrs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great choice I've maid with this purchase hope that will serve us for long time thank you
I would recommend this to a friendGreat laptop!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this laptop so much! I do notice the trackpad having difficulty after just a little over a year of use.
I would recommend this to a friendGreat laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my daughter, she loves it and the fans that turn on when it needs to cool off
I would recommend this to a friendNo Backlit Keyboard
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this to be used in my Bedroom at night but beware this does not have a Backlight Keyboard. The overall performance is ok. For $700.00 its not worth it. More then likely going to return.
No, I would not recommend this to a friendDaughters Second computer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter needed a new laptop. This was recommended so I purchase it. My daughter loves it. Will buy again.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi – We’re thrilled to hear that your daughter loves her new Surface Laptop Go. We hope it continues to serve her well. Best, Erica Surface Customer Care
Not a bad laptop.
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice little laptop. Not Mac quality, but decent. Windows is meh, but it always has been.
I would recommend this to a friendGreat value , good look
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just what I wanted sleek and compact , looks great . It is everything I needed in a laptop. Would highly recommend.
I would recommend this to a friendSo far so good!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Need more time to wrap myself around this because I use Apple products which don’t run all Windows 10 programs!
I would recommend this to a friendGreat for online classes
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We got this for my daughter’s online classes after her chrome book bit the dust. It was a really nice upgrade.
I would recommend this to a friendWould recommend!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product was a pretty good purchase. The surface laptop go is very multi use and perfect for getting some work done.
I would recommend this to a friendadd catchy title here.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bestbuy is making me write this message for points. I ordered this item for pick up and it was good.
I would recommend this to a friendSurface
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our Doctor's use the surface to document when seeing patients. Lightweight and practical
I would recommend this to a friendJunk
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this as a work laptop, all it needs to do is occasionally run zoom and run the remote desktop software my company uses. Most of my coworkers use chrome books but I decided to spend a bit more to get something a bit better. This was a mistake. My Surface Laptop Go locks up at least once a day. The screen freezes and the system becomes totally unresponsive, and the only solution is a hard reboot using the power button. Because I use the laptop docked (with a Microsoft brand surface dock, so should be no compatibility issues) this means I have to pull out the laptop from where I store it closed, open it up, reboot it, then put it back in the dock. Sometimes I have to do this several times in a row. Everything is updated and I have reinstalled nearly every driver at this point, the issue still occurs.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Nick – We're sorry that there's an issue with your Surface. First, we recommend updating its software and firmware to the most recent version. If that doesn't help, please run the Surface Diagnostic Toolkit to diagnose and fix any problems. For more information on the Surface Diagnostic Toolkit, please go here: https://aka.ms/AA4r432 If that doesn't take care of the problem, we recommend that you contact Microsoft Support for assistance here: https://aka.ms/AA4rbq6 Hope that helps, Erica Surface Customer Care
New purchase
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very satisfied with my new laptop. The salesperson listened to my needs and suggested this computer as the best fit.
I would recommend this to a friendJust perfect for Work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is just the right laptop for work with microsoft ecosystem! Great Job Microsoft!
I would recommend this to a friend