Customer Ratings & Reviews
- Model:
- THH-00024
- |
- SKU:
- 6428998
Customer reviews
Rating 4.6 out of 5 stars with 2585 reviews
(2,585 customer reviews)Rating by feature
- Battery Life4.4
Rating 4.4 out of 5 stars
- Speed4.6
Rating 4.6 out of 5 stars
- Display4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers praise the Surface Laptop Go's ease of use, light weight, and compact size, finding it ideal for portability. Many appreciate the responsive touchscreen and generally positive performance, although some note the fan can be loud at times and the device may get warm. The battery life is also frequently cited as a positive. While storage capacity is a concern for some, others find the price reasonable.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Fan noise
Rated 4 out of 5 stars
good computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.good Computer for kids and school work, battery life is ok, screen is decent, fan speed sound is too loud
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Small and Light
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is not completely set up. It is a wonderful small light computer
This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 128GB Solid State Drive - Sandstone
I would recommend this to a friend - Pros mentioned:Weight
Rated 5 out of 5 stars
Laptop
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for college students. Very light weight and easy to take anywhere!
This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 128GB Solid State Drive - Sandstone
I would recommend this to a friend Rated 5 out of 5 stars
Great value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the way it looks. Soo slick looking. I really love my new laptop
I would recommend this to a friend- Pros mentioned:Size, Weight
Rated 3 out of 5 stars
Light weight
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice small laptop. Light weight but doesn’t use the normal keyboard combination
This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 128GB Solid State Drive - Platinum
No, I would not recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Surface Laptop Go
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what I needed, Love the color choices. Size is perfect for travel.
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Microsoft Nailed it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this machine. It is compact and feels good to work on. I take it with me everywhere
This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 128GB Solid State Drive - Platinum
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Travis – We're happy to hear you've found the perfect travel companion in your new Surface Laptop Go. We hope it continues to serve you well. Erica, Microsoft Outreach Team
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Microsoft PC
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product works great easy & fast pick up customer service was very helpful and freindly
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Best laptop ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love mine! Simple, lightweight, and easy to carry! Perfect use for stay at home side job or college!
This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 128GB Solid State Drive - Platinum
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great small laptop for the price
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great small laptop for the price Don't regret buying it at all what a great computer
I would recommend this to a friend - Pros mentioned:Touch screen
Rated 5 out of 5 stars
Microsoft Surface
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s sleek. Very easy to maneuver. I love the fingerprint scanner. And i love that it’s touchscreen!
This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 128GB Solid State Drive - Sandstone
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We are happy to hear you are enjoying the fingerprint scanner and touch screen ability with the Surface Laptop Go. Thank you for sharing your thoughts with us.
Best,
Katie
Microsoft Surface Team
Rated 5 out of 5 stars
My Electronics Store
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is not the staff’s fault. The Surface was hard to start up it 3 days just find word document. It was not easy, it did not work well. Now it won’t turn on fully charged. Black Screen. Steven W Stone, I have made a lot of purchase, used Geek Squad. Always, Great Service. Sometimes their is something wrong with Product. They always replace or repair any product That Is why BestBuy is my Store for Electronics!
This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 128GB Solid State Drive - Platinum
I would recommend this to a friend- Pros mentioned:Weight
Rated 4 out of 5 stars
Great device, sleek, solid.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sturdy, light, bought a pair of them for my kids for school. My only complaint is having to remove security mode to install chrome.
This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 128GB Solid State Drive - Platinum
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Mother
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to use ,I can use in any room,iam glad I found what I wanted at best buy
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Resourceful
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very helpful for our son and thinking about getting one for myself in the future.
This review is from Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 128GB Solid State Drive - Platinum
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted something on the smaller side and this is perfect. Plus the color is beautiful. :)
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Christy – It's great to hear that Surface Laptop Go is a good fit for your needs. We hope it continues to serve you well. Best, Erica Surface Customer Care
Rated 5 out of 5 stars
Surface 4 Go
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect and reasonably priced. Every bit as good as my Surface Laptop
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Microsoft family
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great computer for work and such a clear screen. Portable and accessible at all times, love it!
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi – We're delighted that you love the graphics and portable design of your new Ice Blue Surface Laptop Go. We hope you continue to enjoy using it. Best, Erica Surface Customer Care
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value for the price. Great for students. Good portable computer.
I would recommend this to a friend - Pros mentioned:Weight
Rated 4 out of 5 stars
Great except for battery life
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really nice, thin and light device. Unfortunately, the battery only lasts 5-6 hours, so bringing it to school is problematic.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi – It's wonderful to hear that you like its lightweight design. Please check out our website for tips on how to optimize your Surface's battery life: https://aka.ms/AA4r434 Best, Erica Surface Customer Care







