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Customer reviews

Rating 4.6 out of 5 stars with 1618 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers praise the Surface Laptop Go's ease of use, light weight, and compact size, finding it ideal for portability. Many appreciate the responsive touchscreen and generally positive performance, although some note the fan can be loud at times and the device may get warm. The battery life is also frequently cited as a positive. While storage capacity is a concern for some, others find the price reasonable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 1,618 reviews
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went to Best Buy before purchasing online. Staff was very helpful and the product is amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love thenproduct

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the product ..second buy in few months This is a great product..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Back to school gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my daughter for college and she is in love with it. No complains!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi – We’re thrilled to hear your daughter is enjoying her new Surface Laptop Go. We hope it continues to serve her well at college. Best, Erica Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great zItem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome purchase value in my opinion. It is exactly what I was looking for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm happy with purchase of new computer! Just lighten on your add's !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Micro Surface Go

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop it has more capability than my previous laptops

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the product, nice and enjoyable for my first laptop ever!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Computer--My first surface laptop and I'm very impressed.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 3 out of 5 stars

    Good budget laptop for a child

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect first laptop for an 11 year old! Would recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great inexpensive laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well designed laptop with an all aluminum case and great display.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brads new device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    East to use and many helpful features- love the size and look of the device

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Brad – We're glad that you're a fan of how easy it is to use your new Surface Laptop Go. We hope it continues to serve you well. Cheers, Erica Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Back to windows

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just started using it…breaking ties. with MacAir. Still use iPhone and iPad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to handle. Soft to touch typing keyboard. So far, so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for school. Needed an upgrade from.what we had and it does its job

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Rosie

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    satisfied difficult to open. Still trying to adjust to. Much different from my old one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for the cost

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this laptop for my vinyl buisness and it runs perfectly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer - it’s perfect for my needs. It’s fast, small, and works great!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi – It's wonderful to hear that its speed, and compact design make it a good fit for your needs. We hope you continue to enjoy using it. Best, Erica Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    LAPTOP

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IT WAS A PERFECT GIFT. SHE WILL BENEFIT FROM USING

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome computer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this computer. Have lots of different brands. Love this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent computer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my niece in Mexico and she loves it works very well

    I would recommend this to a friend