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Customer reviews

Rating 4.6 out of 5 stars with 1618 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers praise the Surface Laptop Go's ease of use, light weight, and compact size, finding it ideal for portability. Many appreciate the responsive touchscreen and generally positive performance, although some note the fan can be loud at times and the device may get warm. The battery life is also frequently cited as a positive. While storage capacity is a concern for some, others find the price reasonable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,420 of 1,618 reviews
  • Rated 5 out of 5 stars

    Good, affordable laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my Mother. It's good value for the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality and fast

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light and the necessary power for a high school computer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Rev

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish this computer could have folded so that I could use as I speak. But over all it is great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Surface pro review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a good solid laptop. screen is a little small. Keyboard needs to be lit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good small laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! I wish the screen was a little bigger. Other than that great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Quality

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The right size laptop with the right features for my son.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    need longer time charged

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my computer. Im not so happy about the lenght of time it stays charged.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. The price was also great. Overall, 5 star.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was good. Good it was. It continues to be good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter to finish online classes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    looks small but very well built. love the one handed open

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Broken "S" Key on Arrival

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's okay. I received the laptop with a key broken, the "S" key in particular. I'm looking into getting it fixed via warranty but you're punished because if you want to fix an issue that's actually Microsoft's fault, they give you a refurbished unit as a replacement instead of a new replacement.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s amazing laptop, Customer service was amazing product is really good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly for what I need, definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Graduation gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my daughter as a graduation gift,she likes it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi – A brand-new Ice Blue Surface Laptop Go sounds like a great graduation gift. We hope it serves your daughter well. Best, Erica Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Crafty

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent computer for my needs, both for work and crafting,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my daughters birthday and it's a great laptop

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi – A brand new Ice Blue Surface Laptop Go sounds like a great birthday gift. We hope they enjoy using it. Best, Erica Surface Customer Care Microsoft

  • Rated 4 out of 5 stars

    No SD storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Surface laptops, though a little disappointing it doesn't have SD slots

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Laptop Great Laptop Great Laptop Great Laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    happy customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very satisfied with my computer; spent more than I had expected to do so

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for sharing your thoughts on the Surface Laptop Go. We are happy to hear that you enjoy it.

      Best,
      Katie
      Surface Customer Care Microsoft