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Customer Ratings & Reviews

Your price for this item is $489.99
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The comparable value price is $699.99

Customer reviews

Rating 4.6 out of 5 stars with 2585 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers praise the Surface Laptop Go's ease of use, light weight, and compact size, finding it ideal for portability. Many appreciate the responsive touchscreen and generally positive performance, although some note the fan can be loud at times and the device may get warm. The battery life is also frequently cited as a positive. While storage capacity is a concern for some, others find the price reasonable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 2,585 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use for college and it works well strongly suggests this

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Surface Go

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my surface go! It's a lightweight machine that's easy for traveling.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi – We're delighted that you love the portable and lightweight design of your new Surface Laptop Go. We hope it continues to serve you well. Best, Erica Surface Customer Care Microsoft

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    I highly recommended

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is suitable for professional tasks and its cozy as well as light.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Lightweight

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s light weight and overall good. I only wanted to do simple task and for that it’s a great laptop

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Microsoft review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the finger print passcode. Also really like the touch screen mode.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi – We're delighted that you love the touchscreen, and Windows Hello Fingerprint sign-in option on your new Sandstone Surface Laptop Go. We hope you continue to enjoy using it. Cheers, Erica Surface Customer Care Microsoft

  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that it’s notch touch screen and have a Keyboard! I wish the battery lasted longer though!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Surface Laptop Go

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good smaller laptop for home and travel. The only feature I miss is the backlit keyboard for working in the dark. I really like the magnetic charger and having a USB C port. Because I use a powered USB hub, I do not need a lot of ports. The fingerprint optional log in is also quick and easy and secure. The touchpad, touchscreen and mouse are all interchangeable. So far I have had no issues.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi – We appreciate you taking the time to tell us your thoughts. It's great to hear that Surface Laptop Go is a good fit for your needs. We hope it continues to serve you well. Erica, Microsoft Outreach Team Microsoft

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Microsoft laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size how thin it is, its such a beautiful color

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Perfect Student laptop

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing screen. Very nice it being a 3:2 screen! Decent speed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works like a charm

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is perfect for basic use. If it's for school/work, you should not have any problems using word documents, spreadsheets (google drive/Microsoft word/excel) but if you're using adobe programs. I highly recommend a stronger laptop. If you're trying to play videos games on this. Don't bother buying this laptop for that.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Love it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awaome product. Stylish fast utile and very usable product.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    College Bound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size and GB. College will be a breeze. Dayghter is so happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't go wrong

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used many laptops running windows in my lifetime, but never have I used a device directly from Microsoft. Let me tell you, I regret never doing it before. It's incredible how well software and hardware from the same company work with each other, never had I had such a lag-free experience. It's a beautiful device, honestly don't even think twice about this one, it's worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Home computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, fast downloads, easy to programs.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable and easy to use for my College school work

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Surface laptop go

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the surface products! They are easy to use, and the technology is amazing

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, very fast and capable for such a small laptop. Would buy again!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    flawless

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome gift. . everything is so smooth. wife loves it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    good deal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    kids love it. just have to buy the pencil separate, easy to handle and use.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Beautiful gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful laptop. It was a gift for my wife and she love it.

    I would recommend this to a friend