Customer Ratings & Reviews
- Model:
- THH-00024
- SKU:
- 6428998
Rating by feature
- Battery Life
Rating 4.4 out of 5 stars
- Speed
Rating 4.6 out of 5 stars
- Display
Rating 4.6 out of 5 stars
Customers are saying
Customers praise the Surface Laptop Go's ease of use, light weight, and compact size, finding it ideal for portability. Many appreciate the responsive touchscreen and generally positive performance, although some note the fan can be loud at times and the device may get warm. The battery life is also frequently cited as a positive. While storage capacity is a concern for some, others find the price reasonable.
This summary was generated by AI based on customer reviews.
Dissatisfied
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I used this little piece of you know what...maby 6 time's within a year... ow it won't charge or start...
No, I would not recommend this to a friendScreen dies
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Screen goes dead after a year. Repair guy says not worth repairing. Really these are just desposable?
No, I would not recommend this to a friendI hate my microsoft surface!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I hate this machine!! I regret buying it and if I could, I would return it and get a chromebook!!!
No, I would not recommend this to a friendLaptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has already torn up after having it for only three weeks, I am going to make an appointment and bring it in.
No, I would not recommend this to a friendDisappointment
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not user friendly, I would not have purchased this had I been aware of the product.
No, I would not recommend this to a friendOverheating
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop overheats too easily. I do not even run that many programs.
No, I would not recommend this to a friendNot For Me
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn’t like it at all! This computer wasn’t for me so I exchanged it.
No, I would not recommend this to a friendNot worth it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overheated, was slow as soon as I turned it on. Maybe refurbished?
No, I would not recommend this to a friendBad Product. Take a pass.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pathetic product. Useless. I am so sorry i bought this.
No, I would not recommend this to a friendDo not buy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible laptop it started restarting for no reason after 3 months.
No, I would not recommend this to a friendFrozen screen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps of hanging up on me and was unable to unfroze the screen.
No, I would not recommend this to a friendTerrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Noise, slow, pathtic pixelation…. This is a 90’s laptop style
No, I would not recommend this to a friendDon't bother
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overheated and no longer works just 2 months after we bought it.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi – We're sorry that there's an issue with your Surface. First, we recommend updating its software and firmware to the most recent version. If that doesn't help, please run the Surface Diagnostic Toolkit to diagnose and fix any problems. For more information on the Surface Diagnostic Toolkit, please go here: https://aka.ms/AA4r432 If that doesn't take care of the problem, we recommend that you contact Microsoft Support for assistance here: https://aka.ms/AA4rbq6 Hope that helps, Erica Surface Customer Care
Peter
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing just stinks. Do not buy this. It is a piece of junk.
No, I would not recommend this to a friendget the base version
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.really expensive get the basic on it’ll save money
No, I would not recommend this to a friendDisappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop was not what I expected. I very big let down.
No, I would not recommend this to a friendI don’t see worth to buy this item
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Charger is not working.. I don’t this this is great item
No, I would not recommend this to a friendOrder 30994773
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wrong replacement part sent, this laptop is used for online school
I would recommend this to a friendWriters
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's definitely not what they talk about this lap top
No, I would not recommend this to a friendDisappointing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Your staff allowed thieves to purchase this using my card!
No, I would not recommend this to a friend