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Customer Ratings & Reviews

Your price for this item is $489.99
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The comparable value price is $699.99

Customer reviews

Rating 4.6 out of 5 stars with 2585 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers praise the Surface Laptop Go's ease of use, light weight, and compact size, finding it ideal for portability. Many appreciate the responsive touchscreen and generally positive performance, although some note the fan can be loud at times and the device may get warm. The battery life is also frequently cited as a positive. While storage capacity is a concern for some, others find the price reasonable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 79 Showing 1,561-1,580 of 2,585 reviews
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Overheats

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I wanted to really love this laptop, it constantly overheats and crashes on me:( The battery life is so low as well I’m so upset. I loved how portable and light it was but I should have gone with my gut and bought a macbook.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect small laptop

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent small little laptop with a great battery like

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Pink fluff

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. It's great and very efficient. Also love the color and speed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great for school

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this for school. I love it, and am so glad that I bought it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello – We're delighted that your new Surface fits your needs for school. We hope it continues to serve you well. Cheers, Erica Surface Customer Care Microsoft

  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Surface laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good and effective laptop, the processor let's me work fast and accurate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Budget laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for school or work at an affordable price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE my new surface. Not only is it beautiful, but it is perfect for me.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Cort,

      It's wonderful to hear that you love your new Surface Laptop Go! We're glad that it's a perfect fit for your needs. Thank you for sharing your experience; we hope you continue to enjoy using it.

      Cheers,
      Chuck
      Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Awesome laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop! Feels durable and likes slick! I'd recommend it!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for recommending the Surface Laptop Go. We are happy to hear you are enjoying its durability.

      Best,
      Katie
      Microsoft Surface Team Microsoft

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Favorite laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop. It’s so slick and light. Perfect size for me!!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Maddie – We're thrilled that you love the lightweight design of your new Surface Laptop Go. We hope it continues to serve you well. Best, Erica Surface Customer Care Microsoft

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much faster than a previous laptop that this replaced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome laptop! Great design and feel. Would definitely recommend.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello – It's wonderful to hear that its sleek design and comfortable feel make it a good fit for your needs. We hope you continue to enjoy using it. Cheers, Erica Surface Customer Care Microsoft

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great size

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was nice size but I could not easily launch into VPN for work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was amaze by this laptop....a top competitor for Apple Mac book Air.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great machine at a great value!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for running my cnc machine, laser and 3d printer.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    New Surface Laptop Go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer. It's fast and sleek. Set-up was easy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and good for basic use. Purchased as a gift for parent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good for the price, a good laptop for students.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Daughter's new School

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daughter loves her computer for school, fast /easy

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Rodrick – We’re thrilled that your daughter is enjoying the speed and easy operation of her new Sandstone Surface Laptop Go. We hope it continues to serve her well at school. Erica, Microsoft Outreach Team Microsoft

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    A sleek laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and sleek laptop for a middle schooler. Love it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great performing small computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wifes daughter loves this little computer. Nice performance but it’s small.

    I would recommend this to a friend