Customer Ratings & Reviews
- Model:
- THH-00024
- SKU:
- 6428998
Rating by feature
- Battery Life
Rating 4.4 out of 5 stars
- Speed
Rating 4.6 out of 5 stars
- Display
Rating 4.6 out of 5 stars
Customers are saying
Customers praise the Surface Laptop Go's ease of use, light weight, and compact size, finding it ideal for portability. Many appreciate the responsive touchscreen and generally positive performance, although some note the fan can be loud at times and the device may get warm. The battery life is also frequently cited as a positive. While storage capacity is a concern for some, others find the price reasonable.
This summary was generated by AI based on customer reviews.
My Surface
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has been the best purchase for me I was looking at a MacBook pro but after talking with the sales rep Brandon he really explained everything to me about the surface I was sold on it. Thank you Brandon
I would recommend this to a friendLight and efficient.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For a short answer. I recommend this laptop for two reasons; it’s easy to move from place to place and fast while searching through the web. If you’re a 24/7 user you’ll need to charge it every night.
I would recommend this to a friendSurface laptop go
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m not a “techy” person. I researched for weeks before making this purchase. I am so pleased with this laptop! Keyboard is smooth, screen is crisp and great power!
I would recommend this to a friendSatisfied... “On The Surface!”
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A great purchase! My daughter needed a new laptop and we were torn between a MacBook and a PC. She did the research and found that the Surface has what she needs and prefers in a computer for her business!
I would recommend this to a friendGood laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good, but small issues. It has an occasionally glitchy mousepad. It gets stuck and hard to unstuck. The battery is good, but not great. I was hoping for better battery life. For the price point, I'm happy.
I would recommend this to a friendI love the Microsoft Surface Laptop Go!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my labtop! The Microsoft Surface Laptop Go is perfect for me. I just began my career in real estate, and it offers everything I need to get my work done. Great buy!
I would recommend this to a friendGreat bargain Surface Laptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Happy to get a Surface for a bargain price. I love the quality of the keyboard and the monitor. Able to easily use MS Office as well as the internet. Great for downloading TV and movies.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi – It's great to hear that Surface Laptop Go is a good fit for your needs. We hope it continues to serve you well. Best, Erica Surface Customer Care
Tech support
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mark was so helpful and walked me through everything that was going on to get the laptop prepared for use. He was patient made sure the computer was working correctly. Thank you Mark
I would recommend this to a friendGreat for Schooling
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this is a great laptop for students/schooling but not for me. Quality of the build is amazing. very compact but great size screen I just needed something a little more powerful for the type of work i do.
I would recommend this to a friendChristmas savings
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dom helped us purchase this laptop at the westminster location and was very knowledgeable and efficient. We knew what we wanted and he helped us get it. Great customer service
I would recommend this to a friendGreat Computer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my daughters freshman year of college. She hasn’t started yet but she has been getting familiar with the computer and loves it so far
I would recommend this to a friendGets the job done!!
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good cheap versatile laptop! The only downside is the lack of ports and the laptop only has the USB-C port and one USB port.
I would recommend this to a friend- Cons mentioned:Heat
Not pleased
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Computer gets Extremely hot to touch, and I can’t get my email!! I told the staff member that we wanted email, word and internet access. She recommended a Microsoft computer.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .We're sorry that there's an issue with your Surface. First, we recommend updating its software and firmware to the most recent version. If that doesn't help, please run the Surface Diagnostic Toolkit to diagnose and fix any problems. For more information on the Surface Diagnostic Toolkit, please go here: https://aka.ms/AA4r432 If that doesn't take care of the problem, we recommend that you contact Microsoft Support for assistance here: https://aka.ms/AA4rbq6
Microsoft - Surface Laptop Go - 12.4" touch screen
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microsoft - Surface Laptop was bought for elderly person who could not handle a heavier laptop. It works great for her.
I would recommend this to a friendLove it!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this laptop. It came in perfect conditions. No problem so far. I use it for school. Works well. Has plenty of space for all my school needs. Would definitely recommend this laptop
I would recommend this to a friendBrand response from Intel team
Posted .Hi Ariana, thank you for your great review! Enjoy your new Microsoft Surface Go laptop and the amazing performance and speed of the 10th Generation Intel® Core™ i5-1035G1 Processor.
Thank you for choosing Intel!
1st laptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thank you for providing me with excellent service. I appreciated the help you gave me with the purchase of my 1st personal laptop. I feel comfortable going to best buy staff with any questions
I would recommend this to a friendWorks pretty good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have had it for about a month now and it runs very smoothly, I love it! I did notice the thumbprint stop working out of nowhere, but it started working again once it was updated.
I would recommend this to a friendMy second Surface
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second Surface and it is amazing! I wanted the laptop version. I do feel the Pro is better than the Laptop Go but for my needs and the money it is perfect!
I would recommend this to a friendGreat purchase. Just what I needed.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far I love it. Just what I need for my personal stuff, most of it in Microsoft Office. Love the size and the speed to boot, surf the web, etc. Great keyboard feeling, touchpad and touchscreen.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi – We're delighted that you love the speed, touchscreen and comfortable feel of your new Surface Laptop Go. We hope you continue to enjoy using it. Best, Erica Surface Customer Care
Perfect for small business and busy college studen
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful compact laptop. Easy to use. Perfect for a busy college student or small business owner. 8g and 128g are more than enough operating memory and storage space.
I would recommend this to a friend