Customer Ratings & Reviews
- Model:
- THH-00024
- SKU:
- 6428998
Rating by feature
- Battery Life
Rating 4.4 out of 5 stars
- Speed
Rating 4.6 out of 5 stars
- Display
Rating 4.6 out of 5 stars
Customers are saying
Customers praise the Surface Laptop Go's ease of use, light weight, and compact size, finding it ideal for portability. Many appreciate the responsive touchscreen and generally positive performance, although some note the fan can be loud at times and the device may get warm. The battery life is also frequently cited as a positive. While storage capacity is a concern for some, others find the price reasonable.
This summary was generated by AI based on customer reviews.
It is what it is.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a pretty good computer for the price I paid. I would go for an Apple next time because the associated accessories are poorly designed.
No, I would not recommend this to a friendHappy buyer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love the laptop. It was exactly what CBeltran explained. Exactly what my mother (73 years old) needs. Great Best Buy representative! We were really happy with this purchased.
I would recommend this to a friendMy dinosaur laptop to a Microsoft Surface Go
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was assisted immediately when I came into BestbuyGeekSquad and floor staff- they were knowledgeable and patient and helpful- got what I wanted!
I would recommend this to a friendGood laptop
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I actually bought this laptop for my niece but have not heard any bad things about it. She seems happy with the product
I would recommend this to a friendGreat Laptop for general use
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far this has been a good investment for my wife. She uses it for school and uses it rigorously. The only issue we had was that it went black and wouldn’t wake but that’s was once.
I would recommend this to a friendGood laptop for college student
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love everything about this laptop; however, it started to do weird things a few days after purchasing. It ended up being resolved on its own and I have no more problems with it
I would recommend this to a friendGreat value and nice build quality
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tried all the alternatives; ipad, chromebook, macbook but nothing beats windows when you just need a simple productivity laptop. Wife loves it for teaching.
I would recommend this to a friendGreat, but very small
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Works perfectly and looks very clean. However, Im 23 years old and I have trouble seeing some things on the screen because it is so tiny. I probably could've gone with something with a bigger screen.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello,
It's great to hear that Surface Laptop Go fits your needs for the most part. Surface and Windows 10 has features to help you choose how to interact with your screen. For information about accessibility features, such as increasing the size of text and icons, please go here: https://www.microsoft.com/en-us/accessibility/windows?activetab=pivot_1%3aprimaryr2
Hope that helps,
Chuck
Surface Customer Care
Happy customer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Highly satisfied! I’ve been wanting to get this laptop but keeps on postponing it. Finally got one for my work and boy! What a good purchase.
I would recommend this to a friend- Pros mentioned:Weight
Jumpmanx2
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s nice look light weight but not for someone with a lot of apple products due to having to use more Microsoft accounts to download things but that the only issue !
I would recommend this to a friend Surface
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All and all good laptop for the price, only problem I am having is it is 3 weeks old and my mouse pad surface buttons only work half the time. so I had to purchase a mouse.
I would recommend this to a friendloyalcustomer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking for a computer for my son, who's in the military. This computer supplied him with everything he needed and small and light enough to take everywhere and anywhere.
I would recommend this to a friendExcellent Laptop at a Reasonable Price.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My Best Buy tech, Omar Galindo, set up this laptop to be an absolute duplicate of my home desktop--just exactly what I wanted. That is why I rate this computer so highly.
I would recommend this to a friendSolid laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid does exactly what is advertised. If you’re comfortable taking it out of S-Mode you can’t get a really good quality laptop for a good price.
I would recommend this to a friendBought for School
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this computer for my brother for school and it works great. Good for doing homework, zoom classes. Does simple tasks for a great price.
I would recommend this to a friendGreat Tech featurews
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the device as a pre-wedding gift for my son. He liked it so much, brought and tried it first in his Bachelor's trip.
I would recommend this to a friendcoputer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i was selected different computer but good bestbuy assistiance gave me some information about this .THis is the best from my choice.THe price littlebeet high .it OKEY!!!!!!
I would recommend this to a friendGreat!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was never a fan of Microsoft and this changed my whole perspective! I love this computer, from the quick responsiveness to the ease of the track pad.
I would recommend this to a friend- Cons mentioned:Heat
Liked size and portability
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Liked the size and portability. Wasn’t happy with battery life. No backlight keyboard. Bottom panel plastic. Can get warm at times.
No, I would not recommend this to a friend Great purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The surface laptop is an excellent purchase. We have not had any issues with the device. Great memory. Light weight. Very easy for my grandkids to use.
I would recommend this to a friend