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Customer Ratings & Reviews

Your price for this item is $489.99
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The comparable value price is $699.99

Customer reviews

Rating 4.6 out of 5 stars with 2585 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers praise the Surface Laptop Go's ease of use, light weight, and compact size, finding it ideal for portability. Many appreciate the responsive touchscreen and generally positive performance, although some note the fan can be loud at times and the device may get warm. The battery life is also frequently cited as a positive. While storage capacity is a concern for some, others find the price reasonable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 90 Showing 1,781-1,800 of 2,585 reviews
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing laptop!!! The only negative was I had to get out of S mode in order to do what I need to do. Otherwise, I am COMPLETELY happy with my Surface Pro!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally satisfied.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my son for college. It has been a great purchase. I have zero complaints on this product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome Laptop!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful laptop very sleek and runs smooth, I do wish the battery life was longer and also the computer does make a loud jet engine sound but overall give it a 9/10 !

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for schol

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good so far, had to turn off the s-mode of the operating system to install any apps that I wanted to actually use. Build quality seems nice and it's great for school work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new laptop! It’s so easy to use, and a great size to take it with me anywhere. Always get compliments when I’m out working in public about how cute it is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for the money quick start up with the ssd nice screen and keyboard functions. Build Quality is nice as well feels solid not cheap

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Crafting Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this lightweight portable laptop, I got it to use for designing and storing all my crafting, knitting, sewing/quilting, embroidery patterns and files!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Janessa – It's great to hear that your new Sandstone Surface Laptop Go is a good fit for your needs. We hope you continue to enjoy using it. Cheers, Erica Surface Customer Care Microsoft

  • Rated 4 out of 5 stars

    Excellent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is very sleek and slim. Very useful for a to go person. Keyboard feels amazing and screen is indeed vibrant. Laptop is a little small but besides that it was a good purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great for me. I love the small size.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Microsoft Surfae Laptop Go. But the salesman gave me some incorrect information about this laptop. I still would have bought it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop runs smooth so far. It’s not a huge laptop And it’s not to small either. Also I love the sandstone color. I got it for college and so far it’s been wonderful. Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE! Just wish the keyboard would light up when typing at night. Overall, I love my Surface Laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft surface laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a Microsoft laptop surface and Envy printer. Excellent Geek Squad elp in transferring date from old computer and explaining new features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for Personal and School Use

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice size. Wish it had 10-Key though. You have to reduce and expand chrome after opening the computer up, or it is frozen on what you were on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a good buy for a quality product. The service was good, although their was 1 person to about 10 customers.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 3 out of 5 stars

    Disappointment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s too small, fast BUT it does not upgrade to windows 11, it could be mine but it keeps shutting down the main screen

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Push present. Few more weeks to go.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as a push present we will see once wife is able to use it. I’ll make sure to update you all on another review in a few weeks.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 3 out of 5 stars

    you get shat you pay for

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    super light weight and cute. but doesnt seem to charge right and ive only had a month. hopefully its just a glitch and an exchange will help.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We reviewed options online and once our selection was decided on, the purchase and delivery were a simple straight forward process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product, great customer service!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service at the store from Chavon. He really helped me make my purchase easier. The product was great when it arrived and I was highly satisfied.

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 3 out of 5 stars

    It’s ok for school use

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok seems little slow and gets REALY hot underneath, I sold it to my friend and got a different one unfortunately

    I would recommend this to a friend