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Customer Ratings & Reviews

Your price for this item is $489.99
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The comparable value price is $699.99

Customer reviews

Rating 4.6 out of 5 stars with 2585 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers praise the Surface Laptop Go's ease of use, light weight, and compact size, finding it ideal for portability. Many appreciate the responsive touchscreen and generally positive performance, although some note the fan can be loud at times and the device may get warm. The battery life is also frequently cited as a positive. While storage capacity is a concern for some, others find the price reasonable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 92 Showing 1,821-1,840 of 2,585 reviews
  • Rated 5 out of 5 stars

    Surface Laptop Go

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color in sandstone is beautiful. I like the sleek style and key functions. Does everything a larger scale computer does with all the power as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far is working beautifully. Since no keyboard light i purchased sandstone light colored go. That helps.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Quality for Price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t regret buying this, it is simply very great quality for that price. Although it doesn’t have a backlight on the the keyboard. It still does the job and above the job!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a great little laptop. They touch pad can be over sensitive and I wish there was an extra USB port. Other then that I’m very pleased and would recommend to any student.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 3 out of 5 stars

    security block

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    super fast computer but it has a security system that did not allow me to install the programs I need it had to return it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Computer for Work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a perfect computer for my job did not want a desk top or a large screen this is perfect for me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft surface Laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft - Surface Laptop Go - 12.4' Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 128GB Solid State Drive - Ice Blue. Good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase this laptop for a few months now and it is awesome. fast start up time, face login and amazing internet speed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coastal Carolina

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, works great Apple do not work well with the wifi system at Coastal Carolina, the Microsoft Surface works perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good daily use PC

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Build quality is really good. Can be used as business laptop or for college. Not for engineers who seriously need computation power.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop! I'm so glad the sales associate convinced me to get it. It's lightweight, fast, and easy to use for my business.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi – We're thrilled that you love the speed, and lightweight design of your new Surface Laptop Go. We hope it continues to serve you well. Cheers, Erica Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great for the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son has been extremely happy with this purchase. He didn’t want to spend double on a MacBook and has no regrets whatsoever.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best value for price. My daughter uses for online classes. Lost the sound from Bluetooth so she has to use plug in headphones. Battery doesn’t last long.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good college laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a nice and small laptop for on-the-go and for college. It sometimes runs a little slow and is occasionally loud and heats up, hence the 4 stars instead of 5.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this as a gift for my younger sister. She loves it! So far very efficient. Gave it a 3 star rating because it heats up very quickly from doing basic tasks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m enjoying this laptop. I just feel the touch screen is kind of useless because I can’t remove the screen. Other than that it’s a great laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 3rd time I’ve recommended this computer to a relative, it’s perfect for going Back to school, easy to store and use.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Karen – We agree that Surface Laptop Go is a great device to empower students. Thank you for recommending it to your relatives. Cheers, Erica Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Compact size

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome laptop, comfortable and easy to use. The keys are soft and silence. I like how the screen looks instead of wide is more square size.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi – We're delighted that you're enjoying the comfortable feel of your new Sandstone Surface Laptop Go. We hope it continues to serve you well. Best, Erica Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    My new surface computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good compact laptop. Easily I can handle all my daily routines, such as read the news, watch movies and series, etc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop especially for a student. Has everything you need including fingerprint scanning for easy access to your laptop.

    I would recommend this to a friend