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Customer Ratings & Reviews

Your price for this item is $489.99
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The comparable value price is $699.99

Customer reviews

Rating 4.6 out of 5 stars with 2585 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers praise the Surface Laptop Go's ease of use, light weight, and compact size, finding it ideal for portability. Many appreciate the responsive touchscreen and generally positive performance, although some note the fan can be loud at times and the device may get warm. The battery life is also frequently cited as a positive. While storage capacity is a concern for some, others find the price reasonable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 93 Showing 1,841-1,860 of 2,585 reviews
  • Rated 5 out of 5 stars

    Nice and pretty

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a budget laptop for my aunt. Good price for decent specs. Small in size

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 2 out of 5 stars

    Poor batter life and does not support Microsoft pe

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has poor battery life. It states about 10 hours and lasts about 6. This also does not support the Microsoft Surface pen, even though it has the whiteboard program and will connect to the pet. I did contact Microsoft, and this is where I got the answer that it is the only surface product that does not support the pen.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    My purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed this for my grandson who is starting college in Tulsa. Very easy purchase quick shipping and great communication. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Compact!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Computer! The touchscreen is helpful when needed and it’s small for transport! Great battery life

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Great computer. Thought I would be disappointed because of the small screen. I am so happy I got this one. Love it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not bad laptop... basic

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a bad basic laptop. I love all of the surface products. My issue with this one is that even though it's a surface, it doesn't support the surface pen. I'm sure most people don't use pens with laptops but I use them as it's easier for me when pointing and clicking rather than using my finger on the touch screen. Should have researched a bit more that's on me. I ending up returning and going with surface pro 7 and using the brydge keyboard since I won't it be self supporting like a laptop

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as a gift for my husband and it’s really great! Just make sure to get a screen protector and a case because it’s really fragile

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Greatvalue

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had it long but I love it. It has a nice size screen. Decent all around for the money. It is great for students doing online learning.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    David’s laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a Christmas gift that my son is going to love. We looked at a few and this was one that was higher on the list.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    a nice beginner system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice beginner system. Just enough RAM and SSD memory for basic computing. Could be alot better with 12gb of RAM to start.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great small laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smaller than I expected. I know, I know: the description has a measurement in it. But still! Works great, though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Light and Effective

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light and effective. I didnt need anything heavy but something portable and not too costly. This did the job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's good but...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price is perfect but it was just too small for my liking. I returned it and went with the MacBook Air instead.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my daughter's birthday gift.She got to pick it out.It guess she likes it.I haven't heard any complaints.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Robert – A brand-new Sandstone Surface Laptop Go sounds like a great birthday gift. We hope your daughter continues to enjoy using it. Erica, Microsoft Outreach Team Microsoft

  • Rated 5 out of 5 stars

    Perfect laptop for kids/school work

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for kids, school work, web browsing and light gaming. Excellent build quality/fit and finish

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great school laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my 7th grader to use at school. So Light to carry in a backpack and battery lasts through the school day.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Attractive, small laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size and screen clarity. Needs charging just about every day, though. Charging cord doesn't stay in the laptop too securely.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent Computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is really nice looking and good for schoolwork. Battery seems to die faster than my previous computer but other than that I’ve had no problems with it so far!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Call of Duty Vanguard

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun game--great to play online with friends. I've played several Call of Duty's and this is one of my favorites.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Surface Laptop go

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    overall pretty much satisfied, but inability to download apps other than microsoft due to "s mode" is a source of aggravation.

    I would recommend this to a friend