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Customer Ratings & Reviews

Your price for this item is $489.99
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The comparable value price is $699.99

Customer reviews

Rating 4.6 out of 5 stars with 2585 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers praise the Surface Laptop Go's ease of use, light weight, and compact size, finding it ideal for portability. Many appreciate the responsive touchscreen and generally positive performance, although some note the fan can be loud at times and the device may get warm. The battery life is also frequently cited as a positive. While storage capacity is a concern for some, others find the price reasonable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 94 Showing 1,861-1,880 of 2,585 reviews
  • Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this lap top!!! It is perfect and I was able to get it all set up for work in no time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Laptop Rocks!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used this at my workplace before, but never as my personal laptop. So glad I switched over to Surface!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy did the right thing.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return the first one after two weeks of us got the dreaded blue screen. They made it right snd let me replace it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd Surface. I have loved them all. From the functionality to the convenance. Would definitely recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was trying to look for open box but not successful Satisfactory purchase of laptop Microsoft go

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft is Best!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waited a few months to review as it was for my fiancé. She uses it for work and it has worked well with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent! The Microsoft Laptop does everything I need in a laptop. I'm glad I purchased this product and I recommend it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great little laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great lieel laptop with excellent build quality. Not for gaming or high graphic applications but great for general office and student use.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    MS Surface Go review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is very functional and does all the basic things well. It is especially useful if you need the Microsoft Office suite on this device. It is not, however, as user friendly and does not have the display quality as a similarly priced iPad. Also, the app functions are a bit limited and the S mode for security is clunky. I was advised to turn it off immediately which has helped somewhat. Overall, it meets my needs but do not mistake it for a replacement for an iPad.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent Quality built system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this product as a gift for my wife. The color is really amazing. The only draw back to this laptop system is that the keyboard does not have back light.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Small accounting plus.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a small device that runs windows operating system as thats what quicken needs to run. This did the trick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Daughter in college

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is everything we needed for school for my college aged daughter. We will know better after this semester.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a Christmas gift. It was well reviewed, and BB online ordering & in store pickup went smooth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Look at options

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a ok but not easy to set up and not too fast would look at other options before buying this one and on pricy side

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good student laptop.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent screen and keyboard, I do wish the keyboard was backlit. Charger is magnetic which is neat but it falls out too easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for school work and it works really well. The price is reasonable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Deuces Mac

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop! Purchased for wife for school and to finally get rid of her Macbook Pro. She is much happier!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AirMac

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about it like being able to see multiple screens at the same time playing video games and size

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! Seems like laptops now are nothing but junk. The Surface and the new M1 MacBooks are fantastic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product. It’s light, fast and has everything you need in a PC. Video quality is good and the speakers are also good

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Matt – Thanks for sharing! It's wonderful to hear that you enjoy the speed, speakers, and display quality of your Surface Laptop Go. We hope you continue to enjoy using it. Cheers, Erica Surface Customer Care Microsoft