Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Main Content

Customer Ratings & Reviews

Your price for this item is $489.99
Clearance
The comparable value price is $699.99

Customer reviews

Rating 4.6 out of 5 stars with 2585 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers praise the Surface Laptop Go's ease of use, light weight, and compact size, finding it ideal for portability. Many appreciate the responsive touchscreen and generally positive performance, although some note the fan can be loud at times and the device may get warm. The battery life is also frequently cited as a positive. While storage capacity is a concern for some, others find the price reasonable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 97 Showing 1,921-1,940 of 2,585 reviews
  • Rated 5 out of 5 stars

    Great computer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small but efficient and easy to use. Still getting used to its features. I really like it so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop for Mom

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift to my mother, She now enjoys better her zoom meetings. You go mom Zoilita!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mother's Day Gift

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my wife on Mother's Day. She just loves it! Best value for the price and for her usage. Great Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MS Laptop go

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Laptop Go is the perfect thing for my college granddaughter which helps her with her school requirements.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    wonderful

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was bought as a Christmas gift for my daughter, and it has been a wonderful computer. It has filled all his needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    grandma

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lessons is great - Im glad i got it. Awesome and I recommend it. Best Buy Staff are very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    mrs

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great choice I've maid with this purchase hope that will serve us for long time thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had many apple MacBooks in the past but this hp has me stuck.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this laptop. It’s very lightweight very durable the only down side is when opening up the laptop you have to use both hands.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    laptop for school

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop for my child. No problems using this computer. Buy it if you need it. Don't buy it if you dont

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    looks awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for its price. Love the color. A little heavier then expected. Overall great computer for day to day task or homework.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      Thank you for sharing your experience with your new Surface Laptop Go! It’s great to hear that it’s working well for you. We hope you continue to enjoy using it.

      Cheers,
      Chuck
      Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Purchase

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for the kids and it’s very user friendly for them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop but had an issue setting up two family members. The second had to be a guest user which seemed odd. Microsoft support ended helping

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient From Start to Finish

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my laptop and Joseph was helpful but not pushy. The whole process took only about 20 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter, she loves it and the fans that turn on when it needs to cool off

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second one for my kids. Amazing. Microsoft is a great tool for them in high school and the university.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We ended up switching for a different color! The store was very helpful with the exchange and gave us no problem!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect gift

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my mom as a christmas gift. She loves it and it works well for her. Screen is a little small but you get what you pay for.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Elegant

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smart design and beautiful color. Love everything about it. However little disappointed with the battery life though.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not a bad laptop.

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice little laptop. Not Mac quality, but decent. Windows is meh, but it always has been.

    I would recommend this to a friend